NET Xperts LLC

NET Xperts LLC is a globally ranked Managed IT Services and Cybersecurity provider serving Pittsburgh and the surrounding regions for more than 23 years. The organization has completed a SOC 2 audit, demonstrating its commitment to secure and trustworthy operations. As a long-standing leader in the industry, the company delivers secure, scalable and future-ready technology solutions that help organizations operate with confidence.

Founded in 2002, NET Xperts was built on a foundation of integrity, accountability and a commitment to doing what is right, every time. These principles earned the organization the 2025 Better Business Bureau Torch Award for Ethics, one of the region’s most respected recognitions for ethical leadership, transparency and trust. The company provides comprehensive IT support through its core solution offerings:

• Managed IT Services
• Advanced Cybersecurity Protection
• Cloud & Microsoft 365 Solutions
• AI-Driven Automation & Innovation

With an average client relationship spanning nine years, and many lasting 15 to 20 years, the firm serves as more than a technology provider. Clients rely on NET Xperts as true strategic partners, guiding them through digital transformation, security initiatives, modernization and long-term planning aligned with business goals.

Its culture is anchored by 10 Core Values emphasizing excellence, honesty, loyalty, and teamwork. These values are reflected in programs that recognize ethical actions, support professional development, and promote transparent, collaborative leadership. Deeply rooted in the Pittsburgh community, the company supports regional nonprofits, hosts educational events, partners with chambers and industry organizations and continues a legacy of service inspired by its late co-founder, Marc Sachs.

For more than two decades, NET Xperts has demonstrated that innovation and ethics must advance together. Today, the organization continues to lead with integrity, delivering secure, dependable and forward-thinking technology solutions while strengthening the trusted relationships that define its mission.

“Being named a BBB Torch Award for Ethics winner is a powerful affirmation of the trust our clients place in us,” says Mike Sammel, CEO of NET Xperts LLC. “At NET Xperts, we believe ethical business practices are not optional; they are central to delivering secure, reliable and responsible IT services. This recognition reflects our team’s unwavering commitment to earning that trust every single day.”

“NET Xperts LLC fosters an ethical culture by actively incorporating employee feedback. This commitment extends to customers by prioritizing transparency, and acknowledging and correcting errors, leading to NET Xperts being recognized as a true partner," says Torch Awards judge, Akwasi Opoku-Dakwa, Ph.D. “This ethical foundation delivers measurable client results. Furthermore, the organization is deeply involved in the community, providing educational programs and sponsorships, contributing significantly to nonprofit and community charities over the past five years.”

It is apparent that NET Xperts LLC deeply cares about their employees. Specifically, it was great to see that the company believes leadership decisions are shaped by employee feedback,” says Torch Awards judge, Min Geiger, Ph.D. “Overall, NET Xperts did a great job describing what they have done, what they are doing and what they will do as the winner of the Torch Award for Ethics.”