Better Business Bureau
Serving Western Pennsylvania
2025 Torch Awards for Ethics Finalist
11-49 employees category
Pittsburgh, PA
Legacy Remodeling is a 38 year old local, small business owned by Jeff Moeslein. His father, Ken Moeslein, first started Legacy Remodeling in 1987 with a simple mission in mind: to "do the right thing." At that time, the business was known as Swing Line Windows, but as the company evolved and grew to offer additional products including doors, siding, tub and shower products, a new name was needed that didn’t limit it to just windows. This is when it became known as Legacy Remodeling. Jeff, as the second generation owner of the company, felt this was the perfect name since he believes the business is a reflection of himself, his family and the outstanding employees who are together creating their own Legacy by delivering great looking, long lasting home improvement projects to customers.
Through respectful and honest treatment of others and the execution of quality installations, Legacy Remodeling has received hundreds of 5 star online reviews, customer referrals, an A+ rating with the Better Business Bureau (which they have been an Accredited Business of since 1988), and has earned numerous awards in recent years including but not limited to Top 100 Remodeler in the Country for Replacement Contractor Magazine, Angie's List Super Service Award, ProVia Platinum Award and GuildQuality Guildmaster Award for Customer Service.
According to Jeff Moeslein, President of Legacy Remodeling, "Being a Finalist for the second year in a row for the 2025 BBB Torch Awards is a wonderful recognition of our employees' hard work, commitment to serving our customers and community with the highest level of care, and our efforts to maintain positive and strong relationships with our clients, community, suppliers and each other."
“Legacy Remodeling's ethical foundation underpins their comprehensive customer policy, which includes a 'Lifetime No Service Charge Policy'—a first in the Pittsburgh area 38 years ago—and an investment in intensive employee training to achieve 5-Star Customer Service Certification," says Torch Awards judge Akwasi Opoku-Dakwa, Ph.D. "Measurable accountability is demonstrated by instances where the company absorbed significant costs to ensure customer satisfaction outside of contractual obligations, such as replacing a correctly sold door due to a client miscommunication. Internally, Legacy fosters a family culture, evidenced by high long-term employee retention, and invests in extensive product and industry training."
According to Torch Awards judge, Min Geiger, Ph.D., “It was clear that Legacy Remodeling dedicated a lot of effort to create a culture of trust and 'do the right thing.' Keep doing what you are doing!"