Highlander Waterproofing and Foundation Repair

Highlander Waterproofing and Foundation Repair is a full service foundation repair and basement waterproofing company that services Western PA, Western NY and Eastern OH. Highlander specializes in a myriad of repairs ranging from floor and wall crack repair, basement and crawlspace waterproofing, bowing and buckling walls, to full foundation rebuilds. 

Since incorporating in 2011, owners Giulio and Jennifer Bevilacqua have embarked on their entrepreneurial journey, which is centered around a shared vision that the customer deserves “much, much better” than the status quo. The team at Highlander Waterproofing and Foundation Repair work tirelessly to not only meet, but to exceed customer expectations. In an industry of high-pressure, predatory sales tactics and price gouging, Highlander Waterproofing and Foundation Repair is committed to standing firm on transparency and accountability at the core of all they do.

Much like the foundation repair work they specialize in, building on a strong foundation is the key to Highlander Waterproofing and Foundation Repair’s success. Highlander is built on hard work, endless energy, knowledge and integrity. In addition, they have a strong belief that contributing to the greater good of their neighbors and the communities they serve is a top priority, which is why giving back is incorporated as part of their business model. 

“As a small business, we have faced the common challenges like so many others of navigating constantly changing economic factors this past year, such as inflation, increased interest rates and supply chain delays,” says Jennifer Bevilacqua, owner of Highlander Waterproofing and Foundation Repair. “The Highlander team is obsessed with improving the customer experience in the basement waterproofing and foundation repair industry and being a recipient of the Torch Award for Ethics is the greatest honor we could receive. We will continue to strive to exceed the Better Business Bureau standards in all the work we do.”

According to Torch Awards judge, Jim Weber, “Highlander Waterproofing pays strong attention to communication, builds a relationship with their customers in an ethical way and conducts solid employee training programs and quality control mechanisms within the company. Their culture focuses on over-delivery of service, quality work, respect, gratitude and honesty – all strong ethical values.”

“Highlander Waterproofing utilizes multiple approaches to running an ethical business in an industry where customers can be taken advantage of. Examples include the use of closed contracts and quality control crews,” says Torch Awards judge, Akwasi Opoku-Dakwa. “These types of approaches and the supporting positive customer feedback are evidence of the organization's commitment to building and maintaining ethical business practices.”