Better Business Bureau
Serving Western Pennsylvania
2021 Torch Awards for Ethics Winner
1-10 employees category
Pittsburgh, PA
G.I. Plumbing is a Veteran owned and operated business that has one main mission that it strives to fulfill on a daily basis - To provide the “Greatest Customer Experience” to ever exist in its industry. The company uses its core values of faith, honesty, integrity, commitment, family and fun as a road map to ensure that its customers are being served at the highest standards. These core values are the driving force and foundation behind every single decision made at G.I. Plumbing.
“To be selected as a winner for the Torch Awards for Ethics is hands down one of the most important awards that we could ever receive,” says Matthew Garfold, CEO of G.I. Plumbing. “We belong in an industry that has been known to have a bad reputation for dishonesty, but we are on a mission to change the industry forever. Being selected for this amazing award shows that we are making an impact!”
“G.I. Plumbing relies on a strong group of ethical values – faith, honesty, integrity, commitment, family and fun – to create a strong ethical organization,” says Jim Weber, Torch Awards judge. “The firm has fully integrated its strong ethical mission into daily practice by instructing its employees to do at least two nice things inside the customer’s home not related to plumbing, as well as engage in full transparency with its customers and be involved in many community projects.”
According to Torch Awards judge, Akwasi Opoku-Dakwa, “G.I. Plumbing has found many ways to bring their values to life on a daily basis, which is not an easy feat for a small company.”