Energy Swing Windows, Doors and Total Basement Finishing

Energy Swing Windows and Doors is extremely honored and humbled to be selected for the 5th time as a recipient of the Better Business Bureau Torch Award for Ethics!

Founded in 1999 with the guiding principle of "Doing the Right Things Right," Energy Swing is a leading home improvement company serving the Pittsburgh area in Western Pennsylvania. As this unprecedented 5th BBB Torch Award goes to show, they remain wholeheartedly committed to maintaining ethical business practices in everything they do.

For over 25 years, Energy Swing Windows has treated each sale not as a simple transaction, but as the foundation for a lasting relationship built on trust. This customer-first approach has led to significant results. Today, two-thirds of their business comes from referrals and repeat customers—triple the industry average.  At Energy Swing, their dedicated focus on customer satisfaction helps set them apart in the window and door replacement industry.

Unlike many home improvement companies, Energy Swing Windows maintains an in-house installation team of skilled employees. They do not rely on subcontractors. This strategic decision ensures complete quality control and consistency. It helps deliver the superior customer experience that defines the Energy Swing brand.

Energy Swing’s commitment to excellence starts with their rigorous employee selection program. Energy Swing even partners with specialized recruitment firms to identify the best fit candidates who align with their customer-focused culture.

Over the past quarter-century, Energy Swing’s growth has been marked by thoughtful expansion and innovation. Their state-of-the-art Design Center empowers customers to make informed decisions about their home improvements. The addition of premium entry doors and Total Basement Finishing systems has broadened their ability to serve the evolving needs of Pittsburgh area homeowners.

Energy Swing Windows is a long-standing member of the Certified Contractors Network (CCN). Through this membership, they continue to enhance their expertise every year through industry training. They also take advantage of collaboration with like-minded companies whose focus is on value and treating customers right.

It’s this dual focus on external and internal trust-building that has made Energy Swing the success it is today. Energy Swing Windows fosters strong relationships with customers, employees, suppliers, and the community. In such a business model, all stakeholders can benefit.

Their team’s commitment to ethical practices and customer satisfaction is what has led to the honor of multiple BBB Torch Awards. It has also established Energy Swing as an industry leader in customer service and business integrity.

“While it is great to be recognized with a prestigious award such as this, what is most important to the Energy Swing team is that we have been doing the right things for 25 years that has enabled us to be recognized,”  says Steve Rennekamp, President of Energy Swing Windows, Doors and Total Basement Finishing.

As the company celebrates its latest, and unprecedented 5th BBB Torch Award, everyone at Energy Swing remains dedicated to the company’s founding principles. Today and tomorrow, they will always value the privilege of serving homeowners with integrity, quality, and excellence.

“It is apparent that the leadership and team at Energy Swing Windows have put enormous effort into doing the right things in business and going above and beyond to maintain good relationships with their customers and support the Pittsburgh community,” says Torch Awards judge, Min Geiger, Ph.D. “I think Energy Swing Windows is a great role model for other companies.”

According to Torch Awards judge Akwasi Opoku-Dakwa, Ph.D., “Energy Swing clearly articulated the challenge of building long-term customer relationships in an industry often characterized by transactional interactions and high-pressure sales tactics. They employ best practices to address this challenge, including customer education, using experienced employees as Client Consultants, rather than traditional salespeople, to ensure customers receive knowledgeable and value-based advice, and offering a Triple Lifetime Warranty that covers product, installation, and service, along with utilizing customer satisfaction surveys to gather feedback and make continuous improvements. Customer ratings and testimonials demonstrate the effectiveness of these approaches.”