Welcome to the Better Business Bureau Serving Metropolitan New York’s Resources page for National Consumer Protection Week (NCPW) 2026 - an annual event created by the Federal Trade Commission (FTC). 

This year's web page spotlights the latest insights about consumer fraud issues and provides tips on how to stay safer. Metro New York BBB has joined forces with the FTC and other Federal, State, and City government agencies, as well as a nonprofit organization, to present this resource page focused on issues relevant to consumers in the Metro New York area.

The resources below include videos from collaborating organizations, describing notable current scams; BBB's ScamTracker (SM) resource; infographics ranking the Metro New York area scams and business complaints that consumers reported to BBB most often in 2025; and other helpful information.

For media only: To schedule an interview with Metro New York BBB President and CEO Claire Rosenzweig, please email lvazquez[at]newyork.bbb.org, or call 212-358-2803; or email communications@newyork.bbb.org. To request an interview with one of the collaborating organizations, please click the "Request Interview" button shown below that agency's video, which will generate an email to an appropriate media contact. In your interview request, be sure to provide specifics regarding reporter or producer name, contact details, and the media organization you represent.

Videos

Topic: Top Complaints and Scams of 2025
Claire Rosenzweig 
(Speaker)
President and CEO

Lisa Vazquez (Main Contact)
Executive Assistant to the President & CEO
BBB Serving Metropolitan New York
REQUEST INTERVIEW

Additional Contact:
communications@newyork.bbb.org

Topic: Rental Scams and How to Avoid Them
Darlene Mottley 
(Speaker)
Consumer Protection Attorney
Federal Trade Commission
REQUEST INTERVIEW

 

 

 

 

Topic: Financial Grooming Scams
Beth Finkel 
(Speaker)
State Director, AARP New York

Selma Betancourt (Main Contact)
Senior Associate State Director for Communications
AARP
REQUEST INTERVIEW

Topic: Tax Filing Season and Current Fraud Trends
Jonathan Miller 
(Speaker) 
Acting Assistant Special Agent in Charge

Rachel Yong Yow (Main Contact)
Public Affairs Officer
IRS Criminal Investigation
REQUEST INTERVIEW

Topic: Auto Insurance Fraud
Milton Yu 
(Speaker)
Deputy Superintendent for Insurance Fraud/NYDFS

Patrick McCabe (Main Contact)
External Affairs, Communications Assistant
NYS Department of Financial Services
REQUEST INTERVIEW

Topic: The Use of AI in Scams
Walter T. Mosley
(Speaker)
Secretary of State 

Katie Sherwin (Main Contact)
Executive Director
NYS Department of State, Division of Consumer Protection
REQUEST INTERVIEW

Topic: Emerging Scam & AI Trends 
Kemie Green
 (Speaker)
Acting Assistant Inspector in Charge, NY Division

Nicholas Moore (Main Contact)
US Postal Inspector
US Postal Inspection Service
REQUEST INTERVIEW

Topic: Group Chats as a Gateway to Investment Scams
Kate Thompson

Regional Outreach and Communications Coordinator
US Securities and Exchange Commission

 

 

 

 

 

 

 

 

 

 

 

 

Topic: “Slam the Scam” and Protect Yourself
Odily Bonilla
(Main Contact)
Public Affairs Specialist
US Social Security Administration
REQUEST INTERVIEW


Top ten lists

Links

Collaborating agencies

Media inquiries

For further information, please contact Lisa Vazquez at 212-358-2803, or lvazquez[at]newyork.bbb.org or communications@newyork.bbb.org..