In accordance with the Integrated Accessibility Standards Regulation, BBB will ensure that all current and new employees, including full-time, part-time, temporary or others who provide services on behalf of BBB are informed of our obligations under this provincial legislation. This policy has been prepared to outline what we are required to do in the provision of services to Persons with disabilities under the Customer Service Standard of the Accessibility of Ontarians with Disabilities Act (“AODA”) and what our customers may expect from us.
