BBB Accredited Business Profile

Sonitrol of Lexington, Inc.

Sonitrol of Lexington, Inc.

(859) 225-2525

Sonitrol of Lexington, Inc.

48 years in business
3166 Custer Drive
Lexington, KY 40517
Additional Phone Numbers
  • (859) 255-2525
  • (859) 244-4000
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 03/08/2005
Business Started: 01/01/1969
Business Incorporated: 10/11/1984 in KY
Type of Entity
Limited Liability Company (LLC)
Contact Information
  • Principal: Mrs. Regina Hoover, Administration Manager
  • Jeremy Bates, General Manager
  • Mr. William D. Bates, President
  • Olivia Duvall, Customer Service Representative
  • Ms. Renee Inman, Accounts Administrator
  • Ms. Crystal Newton, Marketing Coordinato

Business Category
  • Security System Monitors
Products & Services
Verified Audio Detection, Video Surveillance, Access Control, UL Fire Alarm Systems, Residential Security Systems
Alternate Business Names
  • Sonitrol
  • Bates Security
  • Bates Lock & Safe
  • Sonitrol of Lexington
  • ADR Security Systems
BBB accredited business



Sonitrol of Lexington, Inc. is the largest privately owned and operated home alarm system and commercial security company in Central Kentucky and for the last several years, has ranked as one of the Top 100 Security Companies in the country.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 08:00 AM to 05:00 PM
Tue: 08:00 AM to 05:00 PM
Wed: 08:00 AM to 05:00 PM
Thu: 08:00 AM to 05:00 PM
Fri: 08:00 AM to 05:00 PM
Sat: Closed
Sun: Closed
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Sonitrol of Lexington, Inc.

Sonitrol of Lexington, Inc.


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