This Business Is Not BBB Accredited

Dex Media, Inc.

Dex Media, Inc.

(859) 219-2700

Dex Media, Inc.

65 years in business
1019 Majestic Drive Suite 110
Lexington, KY 40513
Additional Phone Numbers
  • (859) 219-2701
  • (800) 432-4774
Additional Email Addresses
  • annafaye.dye@idearc.com
  • meredith.tyson@idearc.com
  • brian.young@supermedia.com
BBB File Opened: 03/08/2005
Business Started: 01/01/1952
Business Started Locally: 07/09/1984
Business Incorporated: 12/03/2001 in DE
Business Management
  • Mr. Peter J. McDonald, C.E.O.
Contact Information
  • Principal: Mr. Craig Richardson, Sales Director
  • Ms. Anna Faye Dye, Executive Administrative Assistant
  • Ms. Meredith Tyson, Marketing Manager
  • Mr. Brian Young, District Sales Manager
Business Category
  • Publishers - Directory & Guide
  • Publishers Representatives

Additional Information
  • On March 31, 2009, Idearc, Inc. and its domestic subsidiaries filed for reorganization under Chapter 11 of the federal Bankruptcy Act (Case # 09-31828-BJH-11). This permits the company to continue to operate with court supervision while developing a...
  • On March 31, 2009, Idearc, Inc. and its domestic subsidiaries filed for reorganization under Chapter 11 of the federal Bankruptcy Act (Case # 09-31828-BJH-11). This permits the company to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to the United States Bankruptcy Court, Northern District of of Texas at: Earle Cabell Building, United States Courthouse, 1100 Commerce Street, Room 1254, Dallas, TX 75242-1496 for resubmission to that source. They can be reached by phone at 214-753-2000. The case number should be entered on the form. Claims must be submitted by August 10, 2009.

Products & Services
This company is the official publisher of the Verizon Print Directories.

NR

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
Idearc Media offers a "Super Guarantee" to individuals who do business with a select group of "super guarantee" participating companies that advertise on Superpages.com or in its Verizon Yellow Pages. The company states that the consumer "will get the job right, or (Idearc Media will) make it right." It is important to note that the guarantee only applies to services, not products, rendered by consumers who register with Idearc Media's super guarantee program prior to entering into a contract with the participating business. The program guarantees up to $500 in reimbursement.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Dex Media, Inc.

This Business Is Not BBB Accredited

Dex Media, Inc.