BBB Accredited Business Profile

Terminix

Terminix

(859) 885-6319

Terminix

90 years in business
1001 Park Central Ave
Nicholasville, KY 40356-9117
Additional Phone Numbers
  • (606) 679-8732
  • (502) 223-6440
Additional Email Addresses
  • rcrone@terminix.com
  • mmull@terminix.com
BBB File Opened: 03/08/2005
Business Started: 01/01/1927
Business Started Locally: 01/01/1996
Contact Information
  • Principal: Rene Crone, Executive Services Supervisor
  • Mr Thomas Brackett, President
  • Ms Melanie Mull, Customer Relations Supervisor
  • Mr. Wesley Johnson, Branch Manager
  • Mr. Tom Stout, Branch Manager
  • Mr. Mike Stallings, Branch Manager

Business Category
  • Pest Control Services
  • Contractor - Insulation
  • Termite Control

Additional Information
  • Additional company management personnel include: Ms. Sally Archibald - Administrative Assistant to President
  • Additional company management personnel include: Ms. Sally Archibald - Administrative Assistant to President
  • In May 2004, Terminix entered into an Assurance of Voluntary Compliance with the Attorney Gener's Bureau of Consumer Protection for the Commonwealth of Pennsylvania. Under terms of the settlement, Terminix admits to no wrongdoing and agrees to issue full refunds or credit to eligible consumers who contacted Terminix before July 6, 2004. Refunds will be issued for fuel surcharges billed to consumers between October 2000 and August 2001. Those seeking refunds should contact Terminix at 1-800-358-4968. On September 25, 2003, the State of New York and Terminix entered into a Supplemental Consenty Decree resolving claims by the State that Terminix violated state environmental and general business laws. The State alleged Terminix failed to follow the label directions of certain pesticides in violation of state environmental laws and alleged Terminix violated general business laws addressing deceptive acts and practices. As part of the Supplemental Consent Decree, Terminix agreed to pay $759,000 and the state agreed to consider all the State's claims resolved. Terminix vigorously disputes the State's allegations and this Supplemental Consent decree should not be construed as an admission of guilt or finding of violation of law. On June 24, 2002, the State of Connecticut and Terminix entered into an Administrative Agreement resolving claims made by the State that Terminix violated state environmental laws. As part of the Administrative Agreement, Terminix agreed to pay a million dollars to the state, conduct its persticide application business in an agreed upon manner, and continue its current compliance program. Terminix expressly denies the State's allegations and this Administrative Agreement should not be construed as an admission of guilt or finding of violation of law.
  • Additional company management personnel include: Ms. Sally Archibald - Administrative Assistant to President
  • In May 2004, Terminix entered into an Assurance of Voluntary Compliance with the Attorney Gener's Bureau of Consumer Protection for the Commonwealth of Pennsylvania. Under terms of the settlement, Terminix admits to no wrongdoing and agrees to issue full refunds or credit to eligible consumers who contacted Terminix before July 6, 2004. Refunds will be issued for fuel surcharges billed to consumers between October 2000 and August 2001. Those seeking refunds should contact Terminix at 1-800-358-4968. On September 25, 2003, the State of New York and Terminix entered into a Supplemental Consenty Decree resolving claims by the State that Terminix violated state environmental and general business laws. The State alleged Terminix failed to follow the label directions of certain pesticides in violation of state environmental laws and alleged Terminix violated general business laws addressing deceptive acts and practices. As part of the Supplemental Consent Decree, Terminix agreed to pay $759,000 and the state agreed to consider all the State's claims resolved. Terminix vigorously disputes the State's allegations and this Supplemental Consent decree should not be construed as an admission of guilt or finding of violation of law. On June 24, 2002, the State of Connecticut and Terminix entered into an Administrative Agreement resolving claims made by the State that Terminix violated state environmental laws. As part of the Administrative Agreement, Terminix agreed to pay a million dollars to the state, conduct its persticide application business in an agreed upon manner, and continue its current compliance program. Terminix expressly denies the State's allegations and this Administrative Agreement should not be construed as an admission of guilt or finding of violation of law.
  • Additional company management personnel include: Ms. Sally Archibald - Administrative Assistant to President

Products & Services
The company states it offers termite & pest control services for residences and commercial enterprises. The company also offers franchise opportunities. The company has 387 company-owned locations nationally.
Alternate Business Names
  • Terminix - Louisville Commerical Branch #2287
  • Terminix - Lexington Branch #2045
  • Terminix - Somerset Branch 2284

NR

Out of Business

On April 2010 the company informed our BBB that this Frankfort location of Terminix was going to be merged with their Nicholasville, KY location. For our BBB report ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.


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Terminix