This Business Is Not BBB Accredited

Valvoline Instant Oil Change

Valvoline Instant Oil Change

(800) 327-8242

Valvoline Instant Oil Change

31 years in business
Headquarters
3499 Blazer Pkwy # La-2s
Lexington, KY 40509-1850
Additional Phone Numbers
  • (502) 863-5335
  • (502) 226-2729
  • (502) 695-8323
  • (859) 737-5823
  • (859) 357-7777
  • (859) 543-1154
  • (859) 269-7179
  • (859) 881-5220
  • (859) 624-1696
  • (502) 863-5258
  • (859) 269-6683
  • (859) 273-3288
  • (859) 223-1188
  • (606) 928-4899
  • (859) 391-1131
  • (859) 357-2703
  • (859) 357-7000
  • (606) 678-7658
  • (859) 936-9410
Additional Email Addresses
  • VIOC_Customer_Service@ashland.com
  • vioc_customer_care@ashland.com
  • jabuffin@ashland.com
Additional Website Addresses
BBB File Opened: 08/02/2012
Business Started: 01/01/1986
Business Incorporated: 03/15/2004 in KY
Type of Entity
Corporation
Business Management
  • Ms. Courtney Goines Goines, Supervisor
Contact Information
  • Ms. Marquesha Boyd, Customer Service Representative II
  • Ms. Jennifer A. Buffin
  • Mr./Ms. W. Pike Casey, Member
  • Ms. Lisa Culp, Market Manager
  • Mr. Matt Furcolow, Service Manager
  • Mr. Steve Goddard, Member
  • Ms. Christine Merriman, Area Mgr.-Lexington

Business Category
  • Auto Services - Oil & Lube
  • Auto Repair & Service
  • Lubricating Service - Automotive

Additional Information
  • This BBB Business Review contains contact information and complaint activity for the corporately owned locations of Valvoline Instant Oil Change located in the 64-county service area of the Better Business Bureau serving Central & Eastern Kentucky. T...
  • This BBB Business Review contains contact information and complaint activity for the corporately owned locations of Valvoline Instant Oil Change located in the 64-county service area of the Better Business Bureau serving Central & Eastern Kentucky. To view a report of a VIOC location not listed on this report, please visit www.bbb.org and search with "Check out a business or charity." Any locations of Valvoline Instant Oil Change that are located in Central & Eastern Kentucky but are not shown on this report are franchise locations, and they will each have their own separate report.

Alternate Business Names
  • Oil Can Henry's
  • Phoenix 27, LLC

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Valvoline Instant Oil Change

This Business Is Not BBB Accredited

Valvoline Instant Oil Change

Customer Review Rating:

33%
67%

Composite Score: