April Newsletter

April 20, 2017

DIAMOND SPONSOR:  Cellular Sales, Jewelry Television

PLATINUM SPONSORS:  Pilot Corporation

GOLD SPONSORS: Advance Auto Parts, Clayton Homes Inc., LPI, Inc. ORNL Federal Credit Union, Rec-Direct, Inc.

SILVER SPONSORS: Cadillac of Knoxville, NHC Healthcare, Ole Ben Franklin Motors, Regions, Ripley’s Entertainment, Inc.,  The Inn at Christmas Place

BRONZE SPONSORS: Cabins USA, Champion Chevrolet-Cadillac, LLC, Clayton Autos, Inc.,  Fowler's Furniture, Inc., Free Service Tire Co. Inc., HEP, Inc., Hidden Mountain Resort, Master Dry Foundation & Waterproofing Specialists, Morristown Ford, Mountain Laurel Chalets, Rusty Wallace Ford / Rusty Wallace Toyota   Smart Auto, Inc., Walkers Automotive, Walkers Collision Repair of West Knoxville, Inc.


Don’t let bad reviews ruin your day.  Use them as opportunities to strengthen your Hard earned reputation.

  1. Respond in a calm state
    It's natural to feel defensive and even angry when getting a negative review. But, before you hit send put your emotions in check, so you can respond from a place that is professional and helpful.

  2. See criticism as an opportunity
    Sometimes negative feedback can be really good for your business. It can shed light on problems and help you improve your business.

  3. Say, "I'm sorry"
    Saying a genuine "I'm sorry" has the power to defuse the situation, allowing for open and honest communication.

  4. Don't make excuses
    Own your mistakes and find a way to make things right. If you do nothing or fail to repair the relationship, the average wronged customer will tell 8 to 16 people about it.'

  5. Educate your customers
    Sometimes your customers don't have all the information. Correct any inaccuracies and help them understand why your prices may be higher or why certain features aren't included.


February - March 2017 New Accredited Businesses    
Company City County ST. Zip
Eddie Ball Construction LLC Newport Cocke TN 37821
K & S Bookkeeping and Tax Service Newport Cocke TN 37822
About Face Knoxville Knox TN 37940
America's Swimming Pool Co. Knoxville Knox TN 37919
Genesis Real Estate Title Knoxville Knox TN 37923
McGuire Roofing & Construction Knoxville Knox TN 37934
Parkside Kia Knoxville Knox TN 37922
Patrick Beasley Landscape & Garden Services Knoxville Knox TN 37917
S Marketing LLC Knoxville Knox TN 37919
Signs N Such Knoxville Knox TN 37932
Testerman Construction LLC Knoxville Knox TN 37939
Pond Creek Landscapes Philadelphia Loudon TN 37846
Responsive Solutions Seymour Sevier TN 37865
Ripley's Entertainment, Inc. Gatlinburg Sevier TN 37738
AppRidge International LLC Telford Washington TN 37690


                                              Don’t conceal the Seal! Put it everywhere!BBB Seal

If you're not using BBB's Accreditation Seal now, you could be missing out on customer leads and business opportunities. When people are researching you online, show them who you are. Show them that they can trust you


 1. Vehicles

2. Ads

   3.Direct Mail

  4. Doors and windows

5. Landing Pages

   6. Blog

  7. Email signatures

8. Social Media pages

   9. Client Proposals

 10. Website

11. Business Cards

   12. Products