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          The Plumbing Authority has 1 locations, listed below.

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            Business ProfileforThe Plumbing Authority

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.83/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/7/2012

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Plumbing problems are frustrating and stressful! The Plumbing Authority provides dependable plumbing solutions. We send licensed plumbers to your home so you can relax knowing your problem is solved.

            Business Details

            BBB File Opened:
            1/1/1994
            Years in Business:
            30
            Business Started:
            1/1/1994
            Business Started Locally:
            10/31/2005
            Accredited Since:
            12/7/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 67339 for this business, issued by Contractors Licensing Board

            These agencies may include:

            Contractors Licensing Board

            500 James Robertson Parkway, #110

            Nashville TN 37243

            (800) 544-7693

            http://verify.tn.gov

            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:30 AM - 5:00 PM
            T:
            7:30 AM - 5:00 PM
            W:
            7:30 AM - 5:00 PM
            Th:
            7:30 AM - 5:00 PM
            F:
            7:30 AM - 5:00 PM
            Sa:
            7:30 AM - 5:00 PM
            Business Management
            • Mr. Bryan Dotson, President
            Contact Information

            Principal

            • Mr. Bryan Dotson, President

            Customer Contact

            • Mr. Bryan Dotson, President

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/22/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On March 15-16, 2023 two plumbers from the Plumbing Authority came out and removed the old & installed all new pipes on the drain side of my plumbing. I paid $7,900 for this. On March 17 I noticed that the drain pipes on the Kitchen Sink had not been replaced as they were supposed to be (and they were leaking) so I emailed the company. I didn't hear back from them, so I called them the 18th and left a message, and never received a reply. I called and spoke with someone on the morning of Monday March 20th and told them about the problem. It sounded like a message service; they assured me that they would pass the message on. It is now end of day on March 21st and I still have heard nothing back from them. I just want them to finish the job I've already paid them for.
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amanda G

            5 stars

            06/06/2022

            I had Micah from Plumbing Authority clear a clogged drain and he was great- friendly and professional. I'll definitely be using Plumbing Authority again for any future needs

            Local BBB

            BBB of Greater East Tennessee

            BBB Reports On

            BBB reports on known marketplace practices.

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