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          PhotoBarn has 1 locations, listed below.

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            • PhotoBarn

              10529 Kingston Pike Knoxville, TN 37922

            Customer ReviewsforPhotoBarn

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            4 Customer Reviews

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            • Review from Melissa R

              1 star

              01/12/2024

              I placed an order on 1/4/2024 and I’ve not heard anything back from anyone about my order. They took the money from my account instantly. When I try to call it rings for awhile then disconnects. This was a picture from my wedding and I’m extremely upset and worried I’ve been scammed.
            • Review from Tammy C

              1 star

              01/28/2023

              Placed a order on 12/31. I haven’t heard from them. I have emailed a few times and they will not get back with me. I am just glad I didn’t spend a lot of money but would still like my order.
            • Review from Ashley F.

              1 star

              01/22/2023

              I have placed two orders recently, those orders arrived and all of the products were completely distorted. I know that this is not normal, because I have been a loyal customer for over 5 years. I was only offered half of my money back for just ONE of the orders, which I was ok with since they let me place a re-print order on a different type of product. That was placed over a month ago, and I still do not have the "reprint" order. I also have reached out VIA email and have heard nothing at all from the company. I was already given the excuse that they have a new "supplier, " but I am seeing several complaints from a larger number of people. I am assuming the the quality has just been pushed off of the radar. This is so sad because this has been the company that I use to produce photos of my family for years. My home is covered in PhotoBarn products, and I will no longer be using this company. I don't understand how you can give someone half of their money back, when I have NOTHING to show for the other half. The images were so distorted and the wood was chipped and peeling. I had to throw all of the products away. I have pictures of how awful these look and were "approved" with their quality control dept. Also, any of the reviews that I wrote speaking about how bad my products look, are not even on their website. It's awful that they are choosing to make themselves look good. The reviews on Yelp are terrible. I decided to reach out to the BBB in hopes to bring to someone's attention that this company is not making quality products and also not supporting their customers.
            • Review from Abbiegail A

              1 star

              01/20/2023

              DO NOT ORDER FROM THIS COMPANY have ordered from Photobarn for years and was always happy with the product and delivery time. I placed a large order on December 11th, 2022 for items that were intended as Christmas gifts. The website said that the order would be delivered before Christmas, it's now January 20th and my order still shows as "being processed". After multiple emails over a few weeks I was able to receive a partial refund however, I emailed a week ago asking when my order will ship and still no response. I have called 10+ times and every time, I immediately receive a message saying all representatives are busy and the only options are to leave a message or send them an email. After reading all of the other reviews on here I'm afraid that if I ever do receive my order, the quality will be so bad it will all go into the trash and not on my loved ones walls as intended. DO NOT ORDER FROM THIS COMPANY.

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