Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Stonemill Log & Timber Homes has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforStonemill Log & Timber Homes

    Log Cabins
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 11/1/1978

    Years in Business: 50

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    CUSTOM BUILT LOG HOME KITS.

    Business Details

    Location of This Business
    10024 Parkside Dr, Knoxville, TN 37922-2209
    BBB File Opened:
    1/1/1978
    Years in Business:
    50
    Business Started:
    1/1/1974
    Business Started Locally:
    1/1/1974
    Accredited Since:
    11/1/1978
    Type of Entity:
    Corporation
    Alternate Business Name
    • Stonemill Log Homes, Inc.
    Business Management
    • Mr. Robert Cantrell Jr., President
    Contact Information

    Principal

    • Mr. Robert Cantrell Jr., President

    Customer Contact

    • Mr. Robert Cantrell Jr., President
    Additional Contact Information

    Fax Numbers

    • (865) 693-9230
      Primary Fax

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott S

    1 star

    09/15/2023

    I work for Stonemill Log Homes and on March 9th my boss hit a power line with the crane and I was touching the bed of the crane and was electrocuted thru one arm and in my other hand was a huge metal clevis hook and the power arched between my hand and the crane bed and and my mouth tasted like metal and my nose smells like metal. The power company had to come and turn the grid back on as it blew out the street. The next day they sent me to their workmans comp place but they would not see me as an electrocuted person needing to go to the ER. I went to the ER for 6 hours and the dr said I had full body soft tissue damage. My lungs were inflamed and hard to breathe so they gave me multiple prescriptions for that. My eyes are constantly jumping around my head and I have a concussion headache. He said I need to see Physical therapy and a neurologist and a heart dr and a vision test. Then workmans comp tried finding me one of their dr's but couldn't and i got consistently worse and went back to the ER for another 6 hours and the dr said all the same things I need to go to a lot of dr.s. Finally I went into workmans comp to see the nurse and she pretty much said all the same thing. I need to see many Drs and set myself up with some. I called my workmans comp person and they said all my appointments had been cancelled and my case is being handed off to someone else who denied me to see Drs or do anything at all. There I was needing to see Dr.s being told by two ER Dr's and a nurse and no one would see me.It has now been months with them not giving me a dime for months of no work or thousand and thousands of dollars of dr visits. I then turned them into TN OSHA and Stone Mill Log homes got fined $4050 and Creekside Construction the other company they own who owns the crane got fines of $17,200

    Local BBB

    BBB of Greater East Tennessee

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.