Share
Business ProfileforInnovative Restorations
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 111 Center Park Dr Suite 110-A, Knoxville, TN 37922-2103
- BBB File Opened:
- 11/23/2010
- Years in Business:
- 18
- Business Started:
- 8/31/2005
- Business Started Locally:
- 1/1/2007
- Accredited Since:
- 4/1/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 60361 for this business, issued by Contractors Licensing Board
These agencies may include:
Contractors Licensing Board
500 James Robertson Parkway, #110
Nashville TN 37243
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Kessie Inc.
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- 8:00 AM - 4:00 PM
- Su:
- 8:00 AM - 4:00 PM
- Business Management
- Mr. Josiah Kessie, President
- Contact Information
Principal
- Mr. Josiah Kessie, President
Customer Contact
- Mr. Josiah Kessie, President
- Additional Contact Information
Fax Numbers
- (931) 707-7547Primary Fax
Phone Numbers
- (931) 520-7700Other Phone
- (931) 707-7547
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/29/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Rhonda D
11/03/2023
Innovative Restorations Response
11/06/2023
I am sorry for Rhonda's father and his current condition. We have offered to do a lesser project that would match more with what has been paid but our contract is very clear that after the 3 business day recision period there are no refunds for cancelled projects.
We are still happy to do part of the project but we will not be refunding money as our contract states. she was more than a month after recision that she decided not to do this project.
It would be nice to come to an amicable solution here but a full refund will not be happening.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.