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          Sterling Engineering, Inc. has 1 locations, listed below.

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            Business ProfileSterling Engineering, Inc.

            Civil Engineer
            BBB accredited business

            Contact Information

            1020 William Blount Dr

            Maryville, TN 37801-8401

            Get Directions
            Visit Website
            (865) 984-3905

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/1/1991

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Civil Engineering and Land Surveying.

            Business Details

            Location of This Business
            1020 William Blount Dr, Maryville, TN 37801-8401
            BBB File Opened:
            9/1/1991
            Years in Business:
            45
            Business Started:
            1/1/1979
            Business Started Locally:
            1/1/1979
            Accredited Since:
            9/1/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1048 for this business, issued by Tennessee Department of Agriculture

            These agencies may include:

            Tennessee Department of Agriculture

            P.O. Box 40627

            Nashville TN 37204

            (615) 837-5103

            https://agriculture.tn.gov/default.asp

            Type of Entity:
            Corporation
            Business Management
            • Mr. Derick Jones, Owner
            Contact Information

            Principal

            • Mr. Derick Jones, Owner

            Customer Contact

            • Mr. Shawn D. Carroll, IT Admin.
            • Mr. Derick Jones, Owner
            Additional Contact Information

            Fax Numbers

            • (865) 981-2815
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Marcie S

            01/13/2022

            If I could, I would not leave any stars at all but I have to. I would never use this company. My husband and I contracted them for a surveying project. We contacted them by phone on August 2, 2021. I received an email from office personal stating the price was $700 for the work and it would be done in 6-8 weeks. I stated emailing Debbie around the end of Sept. She would always tell me she would send my email to the manager. I emailed Debbie again in Oct. and was told again that she would send email to manager. On Nov 18, 2021 I email Debbie regarding the disappointment in the company and on Nov 19, 2021 I received a call from the manager at Sterling. He immediately informed me they would not provide this service for me and I needed to contact someone else. I said to him "you mean to tell me I was expecting service from you since August and now you are telling me I need to go somewhere else." He said that exactly what I am telling you. I would never recommend this company to anyone. I feel like they are liars.

            Sterling Engineering, Inc. Response

            01/18/2022

            Sterling has been in business since 1979 and pride ourselves on providing value and service to our customers. Like most other businesses, our company has unfortunately seen significantly longer timeframes for completion of survey and engineering services based on the lack of staff and the significant volume of work being requested. The survey referenced in this review was on the survey schedule and close to being started at the time of the last call referenced in the review. The survey manager stated that the customer was angry and belligerent during the call and he did, in fact, tell her that we did not work for people with that type of attitude and demeanor toward our staff. With the effects of the pandemic and staff out with COVID, our schedule was (and still is) very dynamic and we were doing everything that we could to get the customer the survey that they requested. It is unfortunate that we were not able to complete the survey so that they could experience the quality of work that Sterling is known for.

            Customer Response

            01/19/2022

            I'm sorry but the survey manager did not in fact tell me that they did not work for people with that type of attitude and demeanor toward our staff. He also never said anything about them being short- handed. I had my phone on speaker, so my husband heard the entire conversation. Infact he was very belligerent to me and started the conversation with "I guess you don't have time to talk to me" and that wasn't the case. I very much wanted to talk to him until I realized how his attitude was going to be. I feel this is the worse survey company in the entire state of Tennessee!

            Local BBB

            BBB of Greater East Tennessee

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