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          TAG Resources, LLC has 1 locations, listed below.

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            Business ProfileforTAG Resources, LLC

            Employee Benefit Plan
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            6 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/23/2011

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            TAG Resources, LLC offers : Administrative, TPA 401(K) plans, and Employee Benefit Plans.

            Business Details

            BBB File Opened:
            6/23/2011
            Years in Business:
            20
            Business Started:
            6/1/2003
            Business Started Locally:
            6/1/2003
            Accredited Since:
            6/23/2011
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Contact Information

            Customer Contact

            • Kim Bryant, Office Manager
            Additional Contact Information

            Fax Numbers

            • (865) 670-0277
              Primary Fax

            Phone Numbers

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/24/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I'm writing to urgently address a substantial complaint against TAG Resources regarding their concerning lack of communication and distressing delays in processing withdrawal approvals. This issue has a profound impact on individuals like myself who have transitioned from our former employers. The severity of this problem is further emphasized by the plethora of negative Google Reviews, which shed light on the widespread nature of the issue. 1. Communication Blackout: Upon my departure from my previous employer, I initiated contact with TAG Resources to facilitate the withdrawal process for my retirement account. Regrettably, my repeated attempts to establish communication, including voicemails and the completion of contact forms, have been met with silence. 2. Unacceptable Withdrawal Delays: My withdrawal request, which I submitted to TAG Resources, has languished without any discernible progress or communication. While TAG Resources may not have an official timeline for withdrawal processing, the nearly two-week delay since my submission, coupled with the lack of communication, has intensified both financial anxieties and emotional distress. 3. Recurring and Pervasive Issue: A particularly disconcerting revelation emerged when I was finally able to communicate with a TAG Resources employee. Shockingly, I learned that this issue has persisted for a staggering two years. The multitude of negative Google Reviews aimed at TAG Resources serves as a testament to the systemic nature of these problems. The recurrent grievances, which predominantly revolve around unresponsiveness, paint a bleak picture of the company's practices. This situation transcends minor inconvenience; it represents a disheartening breach of trust and a formidable obstacle to financial stability and future planning. It is imperative that TAG Resources is held accountable for rectifying their customer communication strategies and withdrawal processing timelines.
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Local BBB

            BBB of Greater East Tennessee

            BBB Reports On

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