Business ProfileforInkas Payments Corporation

"I received a call from Shawn at INKAS Payments early March 2024. He was nice and genuine. He convinced me that I would save money on my monthly statements. I signed and I miss-understood that I was leasing the terminal. I emailed him explaining that I cannot be locked into a lease, I am within my first 30 days for cancellation, and I would like to cancel and receive a return shipping label for the machine. I was immediately called by Darrin in the cancellation department. ** *** *** **** ********** ***** **** * **** **** ********* He spoke over me the entire time, I could not complete a sentence. He ended by saying I will call you Monday with a rental agreement and hung up on me, cutting me off again. After that, I was convinced I was making the right decision to cancel. I also will not be saving money overall, my current provider helped me understand that in a clear, calm manner. * ******* ** ***** ******* *** ***** ****** *** ******* *********** **** ********** ** ****** ****** ** ***** ******** ** ** *** ***** *** I cannot be in a lease Things are very uncertain for small businesses right now. I have not received acknowledgement of my cancellation request. My machine is unplugged and ready to ship back. I cannot have them charging me for months **** * **** **** ** ******** * ****** ** *** **** *** ****** *** ** *** **** ****** ***** **** **** ** ****** I need confirmation of cancellation now and assurance that no further charges aside from use up until end of day April 12, 2024."

Our office spoke with ******* and have taken action in closing her processing account.