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Find a Location

Move Seniors Lovingly has 1 locations, listed below.

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    Business ProfileforMove Seniors Lovingly

    Moving Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/6/2015

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    122 Kenwood Ave, Toronto, ON M6C 2S3
    BBB File Opened:
    21/4/2015
    Years in Business:
    18
    Business Started:
    4/4/2006
    Business Incorporated:
    9/6/2009
    Accredited Since:
    5/6/2015
    Type of Entity:
    Corporation
    Business Management
    • Ms. Margo Salnek, CEO Founder
    Contact Information

    Principal

    • Ms. Margo Salnek, CEO Founder

    Customer Contact

    • Ms. Margo Salnek, CEO Founder
    • Mr. Brian Salnek, President
    • Mr. Robert Salnek, Vice President of Operations
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    26/05/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am absolutely appalled with the moving services provided to us by Move Seniors Lovingly. When I am confronted in my own bedroom by two enraged crew members about a concern I expressed, and later find them using the bathroom they were asked not to use, ***************************************************************************************************. ********************************************************************************************************************* There were additional problems of over billing, careless handling of and damage to valuable items, failure to follow safe Covid-19 practices. The company has not addressed my concerns, but has instead ********** to involve the police and dispose of all my goods in storage if the full bill, which was issued 48 hours ago, is not paid immediately. ******************* **Update** (Email from Move Seniors Lovingly owner, May 19, 2021) Ms. Finlay We have tried numerous times to get in touch with you with regards to paying the invoice, final payment of $7,861.40. I will give you a 24hr window to settle. If I don't hear from you. I will take further action through legal counsel, Police, and a disposal of all items in the two filled lockers that we have for you. Sincerely Brian S. ************
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Erin M

    5 stars

    05/06/2023

    I hired Sheila and the team to help my stepfather move to British Columbia from Ontario after mum passed away. With several thousand kilometers between us and my household having kids and two full time jobs, I was overwhelmed with the thought of having to go back and forth across the country to help sort, downsize and pack. We found this company though an internet search and invited them to come meet my stepdad, who instantly felt comfortable and safe with the team. Over the course of several months, the team became like family - they helped sort through decades of belongings and treasurers, helped throw away things that needed to be tossed, helped donate anything still in good condition, and helped sell things that were sell-able. They packed the rest of the belongings, made sure everything made it on the truck, arranged everything in Ontario, and kept us posted every step of the way. We literally couldn't have done this without them. You can tell that these folks care - they were kind, they were thoughtful, they went above and beyond, even helping pack mum's ashes in a case for carry on on the plane. They've even checked in since, keeping in touch and making sure things were fine on the BC end. We are so grateful *** ******* ****** ********* *****  Worth every single penny paid.

    Local BBB

    BBB Serving Central Ontario

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