Business ProfileforConsolidated Credit Counseling Services of Canada Inc

We understood, in conversations with 'an agent', that some credit card companies will NOT allow 'the client' to enter 'the program', guided by Consolidated Credit (CC), UNLESS we surrendered ALL credit cards and the related debts to CC. We were having problems with two 'loan agencies', The CC agent assured us that ******* and ********* would NOT require us to surrender our credit cards. The CC agreement set a minimum monthly payment to CC. They took their 'first payment', for both ******* and *********, on March 28, 2024 while never confirming that an arrangement had been reached with ********* (an agreement was confirmed with ******* before CC's month-end withdrawal). We were told that it might take time to get both companies 'on board'. It was also suggested that we do a stop payment for any relevant company. We did this for *********'s March payment. This resulted in a ***** call from a ********* agent on April 10, 2024. We were told to phone CC because ********* had rejected the CC proposal. It took two phonecalls to/from CC to be told that ********* was now demanding that CC absorb our credit card debt, and strip them away. CC HAD withdrawn 'their money' on March 28. This became a contractual implication that THEY could fulfill their promises of dealing with ********* on our behalf. The reality became that CC WILL NOT negotiate, fiercely, on our behalf, with *********. The CC agent told us that WE had to accept these new terms from ********* OR leave ********* from the CC arrangements. **** ** ********* ********** promising one thing WHILE taking money. ** ***** ****** **** ** ******* *********** **** ***** *** **** **** ** ******* to make money without fulfilling ANY of their promises, both on their website and verbally, that they are 'there' to 'fight' on 'your behalf'.. **** **** **** **** ******** *** ********* *** *** ***** ******* ************