BBB Accredited Business Profile

Arch Insurance Company

Arch Insurance Company

(816) 531-7668

Arch Insurance Company

46 years in business
2345 Grand Blvd Ste 900
Kansas City, MO 64108-2685
BBB File Opened: 08/18/2005
Business Started: 12/15/1971
Business Started Locally: 12/15/1971
Business Incorporated: 12/20/1971 in MO
Type of Entity
Business Management
  • Mr. John P. Mentz, President
  • Ms. Linda Fallon, Senior Vice President
  • Ms. Patrick K. Nails, General Counsel
Contact Information
  • Customer Service: Ms. Kathleen Campbell, Compliance Analyst
Business Category
  • Travel Insurance
  • Insurance Companies

Service Area
We service the following area(s): Alabama, Alaska, American Samoa, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virgin Islands, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Alternate Business Names
  • Arch Insurance Group
  • Arch Insurance Solutions, Inc. (Travel)
  • Roam Right Claims
  • RoamRight - Trade Name
BBB accredited business



This company offers travel insurance policies written and delivered via the internet.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Arch Insurance Company

Arch Insurance Company


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