Business ProfileforNolan Real Estate

October 3, 2022, a request was submitted via resident portal on or around October 11, 2022, maintenance reviewed the damages stated a contractor would be needed. On October 25, 2022, this incomplete ticket was closed stating repairs completed. This was noticed while paying my rent on November 3, 2022. I submitted a maintenance request on November 3, 2022, advising repairs have not been completed. Friday morning November 4, 2022 @10:24 am I called the office I left a message with ****** requesting a return call from ******* regarding the maintenance request. Monday November 7,2022 no return call, no email, no response to maintenance request initially submitted October 3, 2022. I emailed my concerns, and frustrations to this matter. 6:26 pm ******* replied stating he called at approximately 1:30 pm, however I have no messages, no missed calls. Tuesday November 8, 2022, ******* calls @ 11:33 am, I advised I have no missed calls, nor messages following his call Monday November 7, 2022, he advised he did not leave a message. ******* states his contractor is on site today (11/8/2022) and tomorrow Wednesday 11/9/2022 he will schedule the repair. ****** called back 2:49 pm to discuss the process and time I will need to be away from my apartment. This became a detailed conversation as I work from home 12 hours per day starting @ 5 am. We agreed I would find a hotel and have my rent credited for December and my apartment will be fine for a return home on Friday morning 11/11/2022. Friday 11/11/2022 I returned home at approximately 3:04 pm to find the fumes very strong I called the leasing office @ 3:09 pm. I spoke with ******. I explained the smell, the repairs were not completed. I have not been reimbursed for being displaced (Wednesday 11/9/2022, ******* emailed stating he would reimburse via gift cards), I have not received a return call from management, called corporate 913-652-8600 11/11/2022 & 11/14/2022 no answer I left 2 voicemails for *****.