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          Van Chevrolet Cadillac has 1 locations, listed below.

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            Business ProfileVan Chevrolet Cadillac

            New Car Dealers

            Contact Information

            100 NW Vivion Rd

            Kansas City, MO 64118-4539

            Visit Website
            (816) 298-0490

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            auto sales, body shop, part sales

            Business Details

            Location of This Business
            100 NW Vivion Rd, Kansas City, MO 64118-4539
            BBB File Opened:
            2/1/1984
            Years in Business:
            66
            Business Started:
            7/16/1957
            Business Started Locally:
            7/16/1957
            Business Incorporated:
            7/16/1957
            Type of Entity:
            Corporation
            Alternate Business Name
            • Van Autoplex
            Business Management
            • Kim Kloth, Customer Service Representative
            Contact Information

            Customer Contact

            • Kim Kloth, Customer Service Representative
            Additional Contact Information

            Fax Numbers

            • (816) 414-2936
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/19/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            We had three service dates to fix our original complaint about the transmission. No one checked the transmission on the first two times that we took it in. We also believe that service provided on the second service date was done without complete investigation by the technician and that we were charged for parts that were not necessary. A detailed letter to the General manager is attached that was sent by certified mail on 1/29/24. It was received at the facility on 1/31/24, but we still have not received a response from the General Manager or anyone at Van Chevrolet.
            Read More
            Read 11 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Barbara

            02/12/2024

            We purchased a vehicle from Van Chevrolet Cadillac in Kansas City MO in early January 2024. We paid cash. The salesman and the finance person did not reveal to us that this vehicle had a lien on it so there was no clean title to it. We got this information from our local license office. They informed us that the dealership had 30 days to get the title to us to comply with MO law. We called the dealership to inquire about this and were told they knew about the law. We got an apology but no title. After several ignored phone calls we finally got the call telling us that they did get the title resolved with Toyota. This dealership should not be doing business this way. Advertising and selling vehicles that do not have titles is fraud. We do not recommend this business.

            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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