BBB Accredited Business Profile

Hendrick Toyota Scion Merriam

Hendrick Toyota Scion Merriam

(913) 831-0800

Hendrick Toyota Scion Merriam

30 years in business
9505 W 67th St
Merriam, KS 66203-3613
Fax Numbers
  • (913) 831-2433
Additional Email Addresses
Additional Website Addresses
BBB File Opened: 02/12/1987
Business Started: 01/26/1987
Business Started Locally: 01/26/1987
Type of Entity
Business Management
  • Mr. Randy Crowell, General Manager
  • Ms. Christina Rose, Customer Relations Manager
Business Category
  • New Car Dealers
  • Auto Appraiser
  • Used Car Dealers
  • Auto Service

Products & Services
Brakes, Tires, Oil Changes, Battery, Windshield Wipers, Car Detail, All-Weather Mats, Remote Engine Start
Alternate Business Names
  • Hendrick Toyota Merriam
  • Hendrick Scion Merriam
Methods of Payment
  • Cash, Check, Money Order, Visa, American Express, Master Card 
Refund & Exchange Policy: 

Company has provided BBB the following disclaimers that are listed on their websites: 

Disclaimers: Your use of this site and any services or software herein is at your sole risk.  This site and any such services and software are provided complimentarily on an "AS IS" and "AS AVAILABLE" basis.  The dealership makes no representations or warranties regarding this site, and hereby disclaims all implied warranties, including without limitation the warranty of merchantability fitness for a particular purposes and non-infringement.  Any electronic communications from dealership staff are not intended to be, and shall not be construed to be, a written agreement.  Vehicle orders made, whether or not you submit a deposit, are subject to availability of conforming goods and in no event will this dealership be liable for any damages if the vehicle is unavailable (including without limitation "cover" damages).

Limitation of Liability: In no event will the dealership or its owners or their parents or affiliates be liable for (i) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of business profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use this website or any information or services provided on this website, even if the dealership has been advised of the possibility of such damages, or (ii) any claim attributable to errors, omissions, or other inaccuracies published on this website. IN NO EVENT WILL THE DEALERSHIP'S, ITS OWNERS' OR THEIR PARENTS' OR AFFILIATES' AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OF USE OR THE SITE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE, PRODUCT LIABILITY OR OTHER THEORY), WARRANTY OR OTHERWISE, EXCEED $100.  SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

BBB accredited business



Hendrick Toyota Scion sells new Toyota and Scion automobiles along with a selection of used automobiles of all makes and models.  Dealership is also a certified Toyota service and tire center for the Kansas City region with a Genuine Toyota parts and accessories shop for consumers and wholesalers alike. 

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Business Profile

Business Profile

M: 9:00 AM-8:00 PM
T: 9:00 AM-8:00 PM
W: 9:00 AM-8:00 PM
Th: 9:00 AM-8:00 PM
F: 9:00 AM-7:00 PM
S: 9:00 AM-6:00 PM
Su: 12:00 PM-5:00 PM
Sales: 9:00 AM-8:00 PM
Parts: 9:00 PM-7:00 PM
Service: 7:00 AM-7:00 PM
Showroom: 7:00 AM-7:00 PM

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hendrick Toyota Scion Merriam

Hendrick Toyota Scion Merriam


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