This Business Is Not BBB Accredited



(888) 745-7232


20 years in business
11550 Renner Blvd
Lenexa, KS 66219-9600
Additional Email Addresses
BBB File Opened: 06/07/2000
Business Started: 01/01/1997
Business Started Locally: 01/01/1997
Business Incorporated: 06/13/2013 in KS
Type of Entity
Business Management
  • Richline Group Inc.
Business Category
  • Jewelers - Retail
  • Party Plans - In-Home

Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.



Silpada Designs Inc. based in Lenexa, Kansas had ceased operations in August 2016.  In November 2016 Silpada re-launched under the new ownership of Richline Group Inc., a Berkshire Hathaway Inc. company, based in New York, New York.  Currently only offering sterling silver jewelry and accessories sales through their website.  Per company's website, for questions on orders purchased prior to Silpada’s re-launch, contact them at For all other inquiries, send email to


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Silpada include:

  • Failure to respond to 4 complaint(s) filed against business

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.




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