This Business Is Not BBB Accredited

Owner-Operator Services, Inc. (OOSI)

Owner-Operator Services, Inc. (OOSI)

(800) 234-2821

Owner-Operator Services, Inc. (OOSI)

31 years in business

1 Ooida Dr
Grain Valley, MO 64029-7903

BBB File Opened: 6/10/2003
Business Started: 9/13/1985
Type of Entity
Business Management
  • Mr. James Johnston, President & CEO
  • Ms. Donna Ryan, Communications Director
  • Mr. Chuck Johnston, CTCM Manager
Contact Information
  • Principal: Mr. James Johnston, President & CEO
  • Customer: Ms. Donna Ryan, Communications Director
  • Mr. Chuck Johnston, CTCM Manager
Business Category
  • Insurance Companies
Alternate Business Names
  • Commercial Truck Claims Management (CTCM)
  • OOSI
  • CTCM



Owner-Operator Services, Inc. (OOSI) is a for-profit subsidiary of Owner-Operator Independent Drivers Association, Inc. (OOIDA).  OOSI provides commercial truck insurance services to the members of OOIDA.  Commercial Truck Claims Management (CTCM) provides claims adjusting services to the insurance customers of OOSI.

M: 7:30 AM-5:30 PM
T: 7:30 AM-5:30 PM
W: 7:30 AM-5:30 PM
Th: 7:30 AM-5:30 PM
F: 7:30 AM-5:30 PM
S: Closed
Su: Closed

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Owner-Operator Services, Inc. (OOSI)


Owner-Operator Services, Inc. (OOSI)

Customer Review Rating:


Composite Score:

0 3