At-a-glance
Overview
Business Details
- Location of This Business
- 937 S Brown St, Liberty, MO 64068-2253
- BBB File Opened:
- 6/15/1992
- Years in Business:
- 37
- Business Started:
- 2/1/1987
- Business Started Locally:
- 2/1/1987
- Business Incorporated:
- 1/3/1987
- Accredited Since:
- 5/22/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Ideal Air Heating & Cooling, LLC
- Business Management
- Mr. David Dennis, President
- Contact Information
Principal
- Mr. David Dennis, President
Customer Contact
- Mr. David Dennis, President
- Additional Contact Information
Fax Numbers
- (816) 781-1005Primary Fax
- (816) 781-1005
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brenda K
06/26/2023
Climate Control Heating & Cooling Inc. Response
06/27/2023
On 5/3/2023 our technician found a crack in the heat exchanger. Per our insurance carriers direction, he shut the furnace off due to the possibility of carbon monoxide poisoning. Climate Control does not build the product, we are simply a service provider. Once we find a crack in a heat exchanger we follow the safety first policy. Yes it is entirely possible that you can run the furnace and never have the issue of ** in the house. We are not willing to take that risk, of someone not waking up after a long cold night of furnace run time. We totally understand your frustration. Looking at the option sheet it appears he did offer you the choice of replacing the heat exchanger along with the option of replacing the entire furnace.
We are glad to hear that you have installed a ** detector, and wish you a safe and healthy home. Please pay close attention to the details as some ** detectors do not pick up low lever ** readings. We say this not to scare but to simply advise you, so you know what the potential risk may involve. Long term exposure to low levels of ** can be very detrimental to your health.
We will issue a full refund for the maintenance agreement for this year.
Please be safe.
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