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          Find a Location

          Aaron's Services, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Aaron's Services, LLC

              184 NE 72nd St Gladstone, MO 64118

              BBB Accredited Business

            • Aaron's Services, LLC

              207 NE 72nd St Ste. C Kansas City, MO 64118-1892

              BBB Accredited Business

            Business ProfileAaron's Services, LLC

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            Contact Information

            184 NE 72nd St

            Gladstone, MO 64118

            Visit Website
            (816) 471-7890

            Want a quote from this business?

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            Customer Reviews

            2/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/12/2019

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Aaron's Services offers residential and commercial heating, cooling and plumbing services.  They also provide commercial refrigeration installations and service.

            Business Details

            This is a multi-location business.

            Find a Location

            Aaron's Services, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Aaron's Services, LLC

                184 NE 72nd St Gladstone, MO 64118

                BBB Accredited Business

              • Aaron's Services, LLC

                207 NE 72nd St Ste. C Kansas City, MO 64118-1892

                BBB Accredited Business
              Location of This Business
              184 NE 72nd St, Gladstone, MO 64118
              BBB File Opened:
              11/9/2006
              Years in Business:
              17
              Business Started:
              6/1/2006
              Business Incorporated:
              8/28/2009
              Accredited Since:
              12/12/2019
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Ms. Ashley Leonard, Manager
              • Ms. Chantal Best, Marketing Coordinator
              Contact Information

              Principal

              • Ms. Ashley Leonard, Manager

              Customer Contact

              • Ms. Ashley Leonard, Manager
              • Ms. Chantal Best, Marketing Coordinator
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/14/2021

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Complaint Details Unavailable

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Estrella G

              07/18/2022

              Scheduling an appointment and having the pro come out was great! However, they are not upfront about pricing. I was told it would be $75 over the phone and then after the service was done I was charged something way different. In addition, when I called to make an appointment I was assured that it would not be charged extra if it was a simple fix, which it was. No tools were even used during the visit. All the pro did was properly close the door to the furnace. The visit did not even last longer than 30 minutes. Manager called me and was rude over the phone. Not sure why he even bothered to give me a call back if he wasn't going to do anything about the discrepancy behind the pricing. I could've gone with Hometown Heroes Heating and cooling who were going to charge me $85, but I decided to go here instead because it was a cheaper when I was led to believe it was only going to be $75. My mistake, I will be seeking services else where, and I encourage you all to do the same.

              Aaron's Services, LLC Response

              07/19/2022

              We apologizefor any pricing confusion. However, our policy was conveyed to you on each of the three occasions you contacted to schedule an appointment. While you canceled the first two appointments that you scheduled, we could only assume that you understood when we showed up for the third appointment. Also, since the $75.00 pricing is clearly labeled as an SVC Fee only on Thumbtack (which is how you discovered our company), we have not yet seen anyone mistaking it for the total **** prior todiagnosis. The technician did more than just close the door to your furnace; he also fixed the disconnect, which is why you were billed for 30 minutes of labor. While we are overjoyed that we were able to get your air conditioner back up and functioning, we are baffled by your confusion regarding the final cost. Please call our office, and we will gladly review our cost breakdown and the calculation of your total cost.

              Local BBB

              BBB of Midwest Plains

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