Business ProfileforSunshine Home Improvement, LLC

On 11/17/2023 ***** ****** the rep came to my house and started a good presentation on how the window installation was going to be performed and explained the benefits of the options. I gave ***** ****** access to my banking so Sunshine Home Improvement LLC would deduct the 1,800.00 to get started with the measurements and installation. It took almost a week before the company withdrew the money from my bank but I had to call ***** and update him on what his company wasn’t doing. There was no electronic device ***** had available for the transaction to be completed on the same day. A young man called me about 11/20/2023 around 1:11pm to confirm the date of the measuring of the windows and he said “your number is the ****”? “I said you have to call out the entire number if you want me to verify that you have the correct number “ He replied “ Calm Down!”He sounded like he was agitated and rushed, I said “I am calm but you have to give me the whole number if you want me to verify that the phone number is correct “ He then hung up. I called back and asked for the manager and a lady said he works in the field, I said ok can you have him to call me back. A gentleman called me back the next day and I explained what happened and he said okay, so you want to cancel? I said yes. Today is December 7th, 2023 Sunshine Home Improvement LLC still has my money. This company should not be proud of this service rendered, it is probably the worst customer service I have experienced.