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BBB Business Review

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BBB Accredited Business since

IResQ

Phone: (913) 390-1030 Fax: (913) 390-1035 View Additional Phone Numbers 15346 S Keeler St, Olathe, KS 66062 View Additional Email Addresses http://www.iresq.com View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a repair center for electronic devices such as personal music players, cell phones, tablets, laptop computers, desktop computers, and more.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that IResQ meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against IResQ
See Trends in Complaints on IResQ | View Complaints Summary by Resolution Pie Chart on IResQ

Customer Reviews Summary Read customer reviews

12 Customer Reviews on IResQ
Customer Experience Total Customer Reviews
Positive Experience 10
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 12

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on IResQ

Additional Information

BBB file opened: September 08, 2005 Business started: 01/01/1994 in KS Business started locally: 01/01/1994 Business incorporated 04/21/2015 in KS
Type of Entity

Limited Liability Company (LLC)

Business Management
Brian Buffington, General Manager Mr. Jim Harris, Owner Mr. Dustin Smith, General Manager
Contact Information
Customer Contact: Mr. Dustin Smith, General Manager
Business Category

COMPUTERS-SERVICE & REPAIR COMPUTERS-SOFTWARE & SERVICES COMPUTERS-SUPLS/PARTS/SERVICE COMPUTERS-SUPPLIES & PARTS COMPUTERS-USED TELEPHONE EQUIPMENT & SYSTEMS SERVICE & REPAIR COMPUTER SERVICES

Alternate Business Names
LiquidSpill.com ResQ Systems, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.