BBB Business Review

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BBB Accredited Business since

Kansas Counselors of Kansas City, Inc.

Phone: (913) 541-9704 Fax: (913) 541-9721 View Additional Phone Numbers 8725 Rosehill Rd Ste 415, Lenexa, KS 66215 http://www.kcikc.com


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Description

Third Party Collection Agency For Past Due Accounts Receivable.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kansas Counselors of Kansas City, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kansas Counselors of Kansas City, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 28 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 24
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 28

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kansas Counselors of Kansas City, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 08, 1995 Business started: 09/01/1960 in KS Business started locally: 09/01/1960 Business incorporated 09/01/1960 in KS
Type of Entity

Corporation

Business Management
Mr. Cameron Karim, Director of Operations Ms. Kristen Schlicht, Director of Business Development Mr. Scott Tacke, Director of Compliance Mr. Clarence White, President Ms. Kathy Wolf, Collections Manager
Contact Information
Customer Contact: Mr. Cameron Karim, Director of Operations
Business Category

COLLECTION AGENCIES

Alternate Business Names
Kansas Counselors, Inc KCI
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.