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          Find a Location

          NBKC Bank has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • NBKC Bank

              8320 Ward Pkwy Kansas City, MO 64114-2027

              BBB Accredited Business

            • NBKC Bank

              9750 N Ash Ave Kansas City, MO 64157-9742

              BBB Accredited Business

            • NBKC Bank

              10700 Nall Ave Overland Park, KS 66211-1206

              BBB Accredited Business

            • NBKC Bank

              3510 W 95th St Leawood, KS 66206-2033

              BBB Accredited Business

            Business ProfileNBKC Bank

            Bank
            Multi Location Business
            BBB accredited business

            Contact Information

            8320 Ward Pkwy

            Kansas City, MO 64114-2027

            Visit Website
            (816) 965-1400

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            Customer Reviews

            4.71/5

            Average of 514 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            60 complaints closed in last 3 years

            17 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/5/2004

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers mortgage and banking services.

            Business Details

            This is a multi-location business.

            Find a Location

            NBKC Bank has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • NBKC Bank

                8320 Ward Pkwy Kansas City, MO 64114-2027

                BBB Accredited Business

              • NBKC Bank

                9750 N Ash Ave Kansas City, MO 64157-9742

                BBB Accredited Business

              • NBKC Bank

                10700 Nall Ave Overland Park, KS 66211-1206

                BBB Accredited Business

              • NBKC Bank

                3510 W 95th St Leawood, KS 66206-2033

                BBB Accredited Business
              Location of This Business
              8320 Ward Pkwy, Kansas City, MO 64114-2027
              BBB File Opened:
              5/5/2004
              Years in Business:
              25
              Business Started:
              3/1/1999
              Business Started Locally:
              3/1/1999
              Business Incorporated:
              12/1/2015
              Accredited Since:
              5/5/2004
              Type of Entity:
              Corporation
              Alternate Business Name
              • National Bank of Kansas City
              Business Management
              • Mr. Brian Unruh, President/CEO
              Contact Information

              Principal

              • Mr. Brian Unruh, President/CEO
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              60 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/27/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              My new account was suddenly put on "hold" due to an ACH Return. However, the ACH deposits that occurred came from NBKC and was originated so I could link an external account. These were test deposits sent from NBKC to my ******** account for 0.47 and 0.2 on 3/25/2024. I was given no notice of any kind. Not an email, text or phone call. Half my paycheck is scheduled to go into this account, which while not closed, I cannot access my money. This is outrageous behavior, not only for the complete lack of communication, but also due to the fact that the Supervisor I spoke with (**** who did his best to help) stated on a phone call I had on 3/27/2024 that he could not even see that these test deposits had been sent. This bank is effectively stealing half my check for an indeterminate amount of time while they review something that they did. I've attached proof of these test deposits, which I also sent via email to the bank on 3/27/2024.
              Read More
              Read 59 More Complaints

              Customer Reviews

              514 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brooke M

              04/16/2024

              Our loan originator, Craig Park, was extremely responsive and helpful in securing our first home loan. When I had a concern the morning of our close, he responded to my email in ONE minute and had the concern resolved in 15 minutes. I am impressed with the professionalism, and on top of that, we got an extremely competitive rate! Kudos to NBKC for being top notch.
              Read 513 More Customer Reviews

              Local BBB

              BBB of Midwest Plains

              More Info on Local BBB

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