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Find a Location

First Federal Bank of Kansas City has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First Federal Bank of Kansas City

      11550 Ash Street, Suite 300 Leawood, KS 66211

      BBB Accredited Business
    • First Federal Bank of Kansas City

      PO Box 419194 Kansas City, MO 64141-6194

      BBB Accredited Business
    • First Federal Bank of Kansas City

      6900 N. Executive Dr Kansas City, MO 64120-2111

      BBB Accredited Business
    • First Federal Bank of Kansas City

      8308 NW Prairie View Rd Kansas City, MO 64151-1044

      BBB Accredited Business
    • First Federal Bank of Kansas City

      1200 Armour Rd Kansas City, MO 64116-3716

      BBB Accredited Business

    Business ProfileforFirst Federal Bank of Kansas City

    Bank
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1934

    Years in Business: 90

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    First Federal Bank of Kansas City has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First Federal Bank of Kansas City

        11550 Ash Street, Suite 300 Leawood, KS 66211

        BBB Accredited Business
      • First Federal Bank of Kansas City

        PO Box 419194 Kansas City, MO 64141-6194

        BBB Accredited Business
      • First Federal Bank of Kansas City

        6900 N. Executive Dr Kansas City, MO 64120-2111

        BBB Accredited Business
      • First Federal Bank of Kansas City

        8308 NW Prairie View Rd Kansas City, MO 64151-1044

        BBB Accredited Business
      • First Federal Bank of Kansas City

        1200 Armour Rd Kansas City, MO 64116-3716

        BBB Accredited Business
      Location of This Business
      11550 Ash Street, Suite 300, Leawood, KS 66211
      BBB File Opened:
      1/1/1934
      Years in Business:
      90
      Business Started:
      1/1/1934
      Business Started Locally:
      1/1/1934
      Accredited Since:
      1/1/1934
      Alternate Business Name
      • First Federal Bank
      Business Management
      • Mrs. Lacey Weimhold, Compliance Officer
      • Mr. Mark F. Rieger, SVP
      Contact Information

      Principal

      • Mrs. Lacey Weimhold, Compliance Officer
      • Mr. Mark F. Rieger, SVP

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I had fraudulent charges in the amount of $76.68 hit my FFBKC bank account on March 30 2023. I filed a fraud claim on April 2 over the phone and the bank temporarily refunded the money to my account. On June 17 2023 the bank issued a Reverse Dispute Credit and removed the $76.68 from my account. I went to my local branch to request documentation as to why they denied the claim and start the appeals process. No one at the Bank could help me and they referred me to the Fraud department. I called the Fraud department and they would not help me and said that I had to visit my local bank branch. I want help to get reimbursed for the Fraud.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steve R

      1 star

      09/15/2023

      First federal bank of Kansas City where I had my VA loan and paid faithfully offered me deferred payments for one year during the Covid lockdown when my income had decreased. They assured me it would not go against my credit and would be placed at the end of the loan. I made every payment on time for one year after the deferred program had ended only To be notified I would be be placed in foreclosure in Jan of 2023 if I did not pay the lump sum money $19,000.009 upfront during the deferred payment program. That was the first time I had heard from them in over a year after the program had ended and had made every payment on time. I finally was able to get them to put me through their mitigation procedure and was told I was approved and the deferred payments had been placed at the end of my loan. During all that time I made every house payment on time. First federal bank of Kansas City sold my loan to Lakeview in July and they immediately turned it over to loan care, a collection agency, saying I was in default. They demanded all of the money during the deferred payments in one lump sum. Plus $10,000 in interest charges were added and $4000 plus in service fees. Also attorney ******** refused to take my August and September mortgage payment. I am trying to go through mitigation again with lawn care because first federal bank of Kansas City did not turn in my mitigation papers that they assured me had been completed and approved and I also had it notarized as requested.. I am having them investigated for fraud and a scam and lies !

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