Business ProfileforNew Concept Auto Service

Very disappointed with my experience with New Concept auto service.. I took my car in because my check engine light was on and also my my abs brake system light was on.. I had a coupon for a free engine scan (which was worthless). They charged me for a level one diagnostic check and another fee for the abs diagnostic check.. For the abs the determined that I needed a left speed sensor which I knew from a previous diagnostic check and they said I needed a level 2 diagnostic check to dig deeper to see what the check engine light problem was.. They determined that I needed to replace the intake exhaust solenoids.. All that seemed reasonable and I okd all those repairs.. Day Two: it was determined that I needed left wheel bearings to support the left wheel speed sensor in which that kinda made sense.. A couple days go by as they completed.. I pick up my car on Wednesday August 24th, I settled my bill of a little over $1400.. I got in my car no check engine light.. I ran a couple errands.. In less than 30 minutes of driving.. Boom.. check engine light was back on.. Since they were closed by then I called them the next morning (talked to ****) and they told me to bring it in.. They checked some things out and got the light to go off and told me to come and get my car.. once I got in my car and drove for about 10 minutes and BOOM.. check engine light back on, by this time Im kinda upset.. I called them back and they scheduled me to bring my car in on Monday (remind you this is Thursday).. I took the car back on Monday and by Tuesday sent me an estimate for almost a thousand dollars an active grille air shutter and activated and module programming.. My question is where was this diagnosis last week when you did a level 2 diagnostic check..I would of not had a problem with this if they would of told me this last week when I got the other repairs done, then I would of had an option of whether to get the car repaired there or not,l