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Find a Location

McCarthy Blue Springs Hyundai has 1 locations, listed below.

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    Business ProfileforMcCarthy Blue Springs Hyundai

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Retail New (Hyundai) and Used Vehicles (all makes and models) with financing, service, parts and collision repair.

    Business Details

    Location of This Business
    3030 S Outer Rd, Blue Springs, MO 64015-1765
    BBB File Opened:
    4/5/1999
    Years in Business:
    20
    Business Started:
    1/1/2004
    Type of Entity:
    Corporation
    Business Management
    • Ms. Mikelle Barnhart, Director of Human Resources
    • Mr. John C. McCarthy, Owner
    Contact Information

    Principal

    • Mr. John C. McCarthy, Owner

    Customer Contact

    • Ms. Mikelle Barnhart, Director of Human Resources

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/14/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I purchased a 2014 Kia Sorento 4 wheel drive on 1/9/23. I paid $16,249 cash. I had it for no more than a day or two when the check engine light came on. I took it back and they said they fixed it but it came back on. This went on multiple times. Then they sent me ***** ****** in Lee Summit for a diagnostic. They did the diagnostic and I took it to McCarthy's. They said it was recommendation so they didn't fix what was included n the diagnostic. The engine light kept coming on. In September I was driving the car. I pulled up to the stop light and it just died. I had to have it towed to ***** ****** in Lee Summit. They said it would be $11,000 for a new engine, which I could not afford. So I had it towed to my house and it's been sitting in my driveway every since.

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris S

    1 star

    01/13/2024

    I recently purchased a Hyundai Tucson for my daughter to drive back and forth to college. The vehicle had a little over 80k miles when we purchased it over the summer. Over the next 6 months we have had the car in the shop 6x all for the same reason, the engine is burning oil at an excessive rate (it’s completely out of oil in less than 1000 miles). Shame on us for not doing more homework but apparently this is a very well known issue with Hyundai and Kia engines and they have had to go to the extreme of complete engine replacements under warranty in many cases. Check for yourself with a simple google search. If that’s not bad enough, they make you repair all of the downstream problems caused by the engine issues (eg oil consumption tests, clogged catalytic converter, clean injectors, etc) to the tune of thousands of dollars before the mfg or the dealer will do anything to stand behind their product. Our car has now been in the shop for 3 weeks and we’ve made 0 progress towards resolving the engine issue and have been told there’s nothing else they can do. My recommendation, do your homework and don’t buy a Hyundai! You will be glad you didn’t make the same mistake as me.

    Local BBB

    BBB of Midwest Plains

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