Customer ReviewsforSummit Media Solutions, Inc.

Summit Media Solutions has been helping my business for several years now in different capacities. They have assisted with social media postings, website management, soliciting reviews from customers, and even helped rebuild our website earlier this year. They have helped us implement an SEO program which has brought increased traffic to our site and increased leads as well. Their team is always responsive and easy to work with. I can count on them to accomplish whatever we request usually within a day's time. We have been pleased with the success they have helped drive in our business and I would recommend them to other businesses looking to increase their digital presence.

Thank you for taking the time to share your feedback about your experience working with the team at Summit Media Solutions Inc. We appreciate hearing how responsive our team has been and the fact they have continuously helped you grow your business's online footprint. We strive to provide our customers with a lasting plan tailored to their business needs. We look forward to continuing our partnership and to watch your business grow.

In the past several of years I have had the privilege of expanding a business relationship with this team of incredibly talented and integrity driven folks. What started as a basic website build, has expanded into many other avenues such as listings management, an ever expanding SEO program, another new website build, etc. They have played a significant role in the growth of both our business and our brand. I applaud their professionalism, their insight, and their fantastic customer service when called upon. From the owner of the company, on down to the coordinator that has to handle our routine questions, top notch people and top notch service.

Thank you, Ryan, for taking the time to leave us a review! We are proud to have been a part of your business growth and brand development over the years. It is our goal to provide our clients with the best possible service and we are glad to hear that we have met your expectations. We appreciate your kind words about our team’s professionalism, insight, and customer service. We will continue to work hard to maintain these standards and provide you with the best possible service.We look forward to continuing our business relationship with you and being of part of your continued growth.

Zach H****** and Summit Media did an outstanding job developing our website to match our needs. Zach offered suggestions along the way to modernize and elevate our site to stand out from other sites. Amazing work!

Thank you Justin for your review. Providing professional service is our top priority, and we are glad that Zach was able to help develop a website you are proud to showcase. We look forward to continuing our working relationship and helping your practice grow. Thank you for recognizing the work our team put into your website.

Summit Media Solutions has helped our business exponentially! From responding professionally to reviews, to keeping our hours updated across multiple platforms, they've helped us stay organized and are always so quick to respond when we have a question.

Thank you for taking the time to provide your feedback on your experience working with our team at Summit Media Solutions Inc. We appreciate your positive remarks about how our team helps your business stay organized and on top of your listing information and reviews.

I have worked with this company for nearly 10 years & it has always been great! I couldn't be happier with the services they provide & customer service department! Integrity is at the top of their list.

Thank you, Brad, for your continued support over the past 10 years. We appreciate you taking the time to share that you have been consistently satisfied with our services and our customer service department. Integrity is indeed one of our core values, and we are committed to upholding it in everything we do. We appreciate your trust in Summit Media Solutions Inc.

My small business is hurting as well, Their Salesman took advantage of my age, I'm 75 years old and he took advantage of that. They sold me a website but deliberately avoided explaining there would be extravagant charges for additional services which would be required. They in fact told me I was good to go go and not to worry about any additional charges other than $3500.00 for the website and an additional $635.00 per month!! my first charge was $4455.00 how does that figure? They have built the website on a proprietary platform which only a highly experienced "Coder" can perform Search Engine Optimization. They are holding me Hostage for more money. The owner called me fed me a lot of crap about his Integrity and Honesty and said he wanted to resolve the issue but offered No resolve, just a lot of crap. I was suckered by the salesman. I do not remember signing any contract with them but I requested a copy from the owner but he hasn't sent it yet as of 10/26/2003 the request was on 10/21/23 I thought it was law to receive a copy of any contract you signed I think this company has employed the dirtiest of tricks to ensnare their clients into paying extremely massive amounts for their services.

At Summit Media Solutions we take pride in offering professional services that are both competitively priced and exemplify the highest standards of quality in our industry. We work with business professionals of all ages and are committed to fostering strong, long-term partnerships with businesses of all kinds. Our entire team meets weekly to share experiences, gain insights to better support our clients, increase results and satisfaction, and stay on top of industry trends. We try to demonstrate honesty and integrity in all that we do, and taking advantage of people in any way, at any age, is completely unacceptable in our culture. 
After each consultation, we provide comprehensive proposals to ensure a shared understanding of the services to be delivered, along with their pricing. We then provided a contractual agreement that clearly outlined the agreed-upon products and services, along with associated pricing, monthly payments, deposit paid, and contractual terms. 
Our electronic agreement platform promptly delivers an executed copy to each signer’s email address. We are always willing to provide an additional copy of an agreement and will do so today now that you shared you would like an additional copy. 
We never invoiced for additional charges or services that weren’t part of the single, multi-product service agreement you signed. Upon acceptance of our services, we worked diligently alongside you to craft a bespoke website that aligned with your unique business needs. You receive up to 30 minutes of monthly changes at no charge, as part of our agreement, and we’re willing to provide training if you prefer to make modifications yourself. A highly experienced coder isn’t needed to perform SEO work. 
Our owner's attempts to engage you in a professional, respectful conversation were genuine. He reached out to you on two separate occasions, with the intent of understanding your concerns so we could address them. We regret that you declined these requests. 
While you are entitled to your perspective, our commitment to providing custom-tailored, long-term solutions, along with a high level of professionalism, communication, integrity, and customer service, remains unwavering.

My small business is now hurting due to this company. We signed up for a 6 month contract we were told over video chat that this means we are signing up to pay for 6 months and we have the option to go month to month after. On the last month we had an hour long phone call, of course they do not not record it so I have no proof what was said. On my end we discussed that we would like to cancel for now and not continue until I can get more profit made. We discussed during the phone call about trying there social media program but never got back with them on that situation. During the phone call while we expressed we were canceling we were not told we were suppose to write an email officially cancelling the service. We were lead to believe the phone call was enough that us verbally stating was enough. This was around May. They didn't cancel my service and continued to charge my card for the next 2 months. All I want is my money back for the 2 months that I didn't even know I was still in service with them because I thought It was canceled. So I took no advantage of what the program had to offer. It's my word against them. I will be sure to always do things in writing!

We apologize for the dissatisfaction you conveyed in your review. Our team members pride themselves on the high level of customer service and communication they consistently provide to each of our clients. The standards they follow were designed to eliminate misunderstandings; however, we appreciate your feedback since were always looking for ways to improve our customer service. Our team received a list of business updates in mid-May after your conversation with ****, and there was no indication that you expected us to end your services. All contractual terms were clearly outlined in your executed service agreement, in order to ensure all parties understood their responsibilities in the relationship. You didnt send us a cancellation request, per the terms of your signed agreement, so we were unaware of your desire to cancel your services; therefore, your services continued as originally contracted. We wish you well moving forward. Best regards from the Summit team.