This Business Is Not BBB Accredited

Russell Tours

Russell Tours

(515) 210-1881

Russell Tours

18 years in business
1705 W Wahkonsa Ave
Polk City, IA 50226-1200
Additional Phone Numbers
  • (515) 984-7684
BBB File Opened: 12/02/2014
Business Started: 01/01/1999
Type of Entity
Sole Proprietorship
Business Management
  • Jim Russell, Owner
Business Category
  • Sightseeing Tours
  • Cruises
  • Travel Agencies & Bureaus

Additional Information
  • In most cases a 100% refund will be given for anyone canceling 30 days or more before departure. If cancellation comes 15-29 days prior a 25% penalty will apply. 50% penalty will apply from 10-14 days prior to departure. For anyone canceling in th...
  • In most cases a 100% refund will be given for anyone canceling 30 days or more before departure. If cancellation comes 15-29 days prior a 25% penalty will apply. 50% penalty will apply from 10-14 days prior to departure. For anyone canceling in the last nine days a 75% penalty will apply. If a replacement can be found during any of this time, a 100% refund will be granted. Refund for cruises & European travel are contingent upon purchase of travel insurance.

Products & Services
This company offers fully organized and escorted European tours, cruises, Alaskan cruise-tours, one-and-two day bus trips, fall color tours and bus tours around the continental United States including many of our National Parks.

A+

Overview

We are a small, home-based company that organizes and escorts several trips a year around the continental United States and at least one overseas trip each year--including Alaskan cruise-tour--priding ourselves on our friendliness & thoughtfulness.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Mon: 08:00 AM to 10:00 PM
Tue: 08:00 AM to 10:00 PM
Wed: 08:00 AM to 10:00 PM
Thu: 08:00 AM to 10:00 PM
Fri: 08:00 AM to 10:00 PM
Sat: 08:00 AM to 10:00 PM
Sun: 08:00 AM to 10:00 PM
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
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Russell Tours

This Business Is Not BBB Accredited

Russell Tours

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