This Business Is Not BBB Accredited

Wells Fargo Home Mortgage

Wells Fargo Home Mortgage

(800) 288-3212

Wells Fargo Home Mortgage

53 years in business
Headquarters
PO Box 10335
Des Moines, IA 50306-0335
Additional Phone Numbers
  • (515) 324-0496
  • (515) 324-3707
BBB File Opened: 08/26/1992
Business Started: 01/01/1964
Business Incorporated: 10/13/1964 in CA
Type of Entity
Corporation
Business Management
  • Mary Coffin, Executive Vice President
Contact Information
  • Mike Heid, Division President
Business Category
  • Mortgage Brokers
Alternate Business Names
  • America's Servicing Company
  • ASC

B-

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On January 22, 2015, the Consumer Financial Protection Bureau (CFPB) and the Maryland Attorney General, Case # 1:15-cv-00179-RDB, entered into a stipulated final judgement and order with respect to Wells Fargo Bank. Without any admission of wrong doing ... Read More

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On March 28, 2016 The California Attorney General along with five district attorneys entered into a stipulated final judgement with Wells Fargo Bank, N.A. Case # BC 611105.

The civil complaint alleged that Wells Fargo violated sections 632 and 632.7 of t... Read More

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On September 8, 2016 the Consumer Financial Protection Bureau (CFPB) entered into a Consent Order with Wells Fargo Bank, N.A. (Wells Fargo). Administrative Proceeding: 2016-CFPB-0015.

The CFPB has fined Wells Fargo $100 million dollars for illegally enro... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Wells Fargo Home Mortgage include:

  • Government action(s) against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Wells Fargo Home Mortgage

This Business Is Not BBB Accredited

Wells Fargo Home Mortgage

Customer Review Rating:

97%

Composite Score: