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Find a Location

CMFG Life Insurance has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CMFG Life Insurance

      2000 Heritage Way Waverly, IA 50677-9208

    • CMFG Life Insurance

      PO Box 61 Waverly, IA 50677-0061

    • CMFG Life Insurance

      PO Box 391 Madison, WI 53701-0391

    • CMFG Life Insurance

      5910 Mineral Point Rd Madison, WI 53705-4456

    • CMFG Life Insurance

      PO Box 667 Waverly, IA 50677-0667

    Business ProfileforCMFG Life Insurance

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.54/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    30 complaints closed in last 3 years

    11 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    CMFG Life Insurance has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CMFG Life Insurance

        2000 Heritage Way Waverly, IA 50677-9208

      • CMFG Life Insurance

        PO Box 61 Waverly, IA 50677-0061

      • CMFG Life Insurance

        PO Box 391 Madison, WI 53701-0391

      • CMFG Life Insurance

        5910 Mineral Point Rd Madison, WI 53705-4456

      • CMFG Life Insurance

        PO Box 667 Waverly, IA 50677-0667

      Location of This Business
      2000 Heritage Way, Waverly, IA 50677-9208
      BBB File Opened:
      8/18/1992
      Years in Business:
      144
      Business Started:
      6/27/1879
      Alternate Business Name
      • CUNA Mutual Group
      • CUNA Mutual Insurance Society Inc
      • Members Life Insurance Co
      • Credit Union Member Service
      • TruStage
      Business Management
      • Steve Koslow, COO
      • Lynn Weasner, Corporate Compliance Analyst-Complaint Handling
      Contact Information

      Principal

      • Lynn Weasner, Corporate Compliance Analyst-Complaint Handling

      Customer Contact

      • Lynn Weasner, Corporate Compliance Analyst-Complaint Handling
      Additional Contact Information

      Fax Numbers

      • (608) 236-7678
        Primary Fax
      • (608) 233-4932
        Other Fax

      Phone Numbers

      Customer Complaints

      30 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/06/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On January 23, 2024, I called to get my monthly payments lowered for the two policies that I was paying for my self and my son, ******. For ****** they sent a letter stating that the application for life insurance dated June 05, 2023 was incomplete and that a refund check in the amount of $127.82 was going to be sent. This is now the month of March 2024 and no check has been sent. We have called numerous times to get this resolved and all agents , including a "supervisor" who stated he is the only person at the company hung up on us. This has gotten out of hand and now I don't know how legit this company is. Sounds pretty fraudulent to me. I need my money back. I have asked to issue out another check and send it *** and yet I get hung up on. I just called today, March 06. 2024 and the so called supervisor refused to help me and he kept repeating he's the top person on the floor when I asked to speak to his boss, he then got quit for 3 mins, and terminated the call. All I want is my money without all the adolescent games.
      Read More

      Customer Reviews

      13 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Geraldine M

      1 star

      01/23/2024

      If at all possible avoid doing business with CUMIS Insurance Society, Inc.May 27, 2021 while leaving the local State Employees Credit Union I was knocked down on the hard tile floor by the opening of a heavy door. Ive spent over $12,000 in medical treatments, I still suffer pain every day. ***** has not reimbursed me one cent. They have lied and cheated this entire time. They even stated that the **** had no responsibility for the accident. BUT, before ***** hit there were barriers up around the door that hit me. When ***** came the barriers were removed to make room for the sanitation table. The barriers were never replaced to protect people from getting hit by the door. They have not listened to me or cared what I have said. They are big with clever lawyers so they can step all over honesty, justice and pain. What a shame.

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