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          Find a Location

          Dan's Overhead Doors & More has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Dan's Overhead Doors & More

              1810 Dans Dr NW North Liberty, IA 52317-9598

              BBB Accredited Business
            • Dan's Overhead Doors & More

              4601 6th St SW Ste B Cedar Rapids, IA 52404-4400

              BBB Accredited Business
            • Dan's Overhead Doors & More

              5111 Tremont Ave STE B Davenport, IA 52807-1023

              BBB Accredited Business
            • Dan's Overhead Doors & More

              4669 121st St Urbandale, IA 50323-2311

              BBB Accredited Business

            Business ProfileforDan's Overhead Doors & More

            Garage Doors
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 3/20/2006

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company is classified as overhead garage doors sales and service.

            Business Details

            This is a multi-location business.

            Find a Location

            Dan's Overhead Doors & More has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Dan's Overhead Doors & More

                1810 Dans Dr NW North Liberty, IA 52317-9598

                BBB Accredited Business
              • Dan's Overhead Doors & More

                4601 6th St SW Ste B Cedar Rapids, IA 52404-4400

                BBB Accredited Business
              • Dan's Overhead Doors & More

                5111 Tremont Ave STE B Davenport, IA 52807-1023

                BBB Accredited Business
              • Dan's Overhead Doors & More

                4669 121st St Urbandale, IA 50323-2311

                BBB Accredited Business
              BBB File Opened:
              3/16/1990
              Years in Business:
              40
              Business Started:
              1/1/1984
              Business Incorporated:
              4/1/1986
              Accredited Since:
              3/20/2006
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Cedar Investment Group LLC
              Business Management
              • Dustin Bernacki, President
              • Jenn Bernacki, General Manager
              Contact Information

              Principal

              • Jenn Bernacki, General Manager

              Customer Contact

              • Jenn Bernacki, General Manager
              Additional Contact Information

              Fax Numbers

              • (319) 626-3070
                Primary Fax

              Phone Numbers

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rick N

              1 star

              08/02/2022

              We had ***** put a 16 foot garage door in our house after the derecho. Not to long after that we had to have a garage door opener put in. I called an thought it was ***** that put our garage door opener in. because I thought they had put the opener in. It turns out ACS Doors of Cedar Rapids . So when ***** Doors came out to look at my opener they said they could not find a **** to put it in for me. So I went and looked and it turned out it was ACS Doors that put the opener in. So ***** Doors charged me $116 to drive out to my house and do nothing. We do not know if the opener works or not, but we know he did nothing to fix the opener. I wouldn't use ***** **** again.

              Dan's Overhead Doors & More Response

              08/03/2022

              As the customer mentioned, we did install a 16'x7' garage door on 11/23/2020.


              On 8/2/2022, the customer called us for a service call indicating that his operator was opening the door, but having trouble closing. The customer had brought up the issue of warranty when he was speaking with our scheduler. Our scheduler had informed him that we did not have any records of Dans installing the operator (only the door) and we cannot warranty work performed by someone else. The customer insisted and was persistent it was still us that had installed the operator unit. Our scheduler had also informed the customer that he would be charged our minimum 1 hour labor for a service call and asked if he still wanted our services. The customer approved and proceeded to give our scheduler CC information for payment.


              Our technician was dispatched to the customers property and arrived late afternoon on 8/2/22. Upon arrival, the technician determined the cause of issue and the customer continued to insist that Dans installed operator. Our technician corrected the issue with the operator, lubed and adjusted the door (normal procedure for our technicians while on-site for any service call). Customer went inside and produced the operator install receipt (confirmed it was from another company, not Dans) and showed tech. The technician informed the customer that Dans cannot warranty something we did not install and the customer acknowledged. The technician began to fill out service ticket, the customer had mentioned that we have his CC information on file for payment (as we require CC upon scheduling). We reminded the customer of the CC/electronic payment fee, (3%) charged to use a CC (in case customer would rather write a check). At that point, customer declined to pay for service. Our technician completed the call and called in to the office to inform us of the situation.


              Shortly after technician had departed the customers property, our office received a phone call from ****** inquiring an explanation what was done by the technician. Moments later,**** (initiating customer of service), called into the office. I have a lengthy email detailing this conversation between the customer and a member of the *********** staff who had answered the phone.
              Shortly after the phone conversation, customer had submitted a contact form through our website and wrote: It was ACS Doors that put the garage door opener in our hour. You charged me $116 to drive out and look at it and do nothing. I won't ever use your company again and will post a crappy review. Customer proceeded to write a review to ********************.


              Once ****** and I reviewed the information provided to us pertaining to the situation, ****** responded to customers email (8/2/22,7:09pm) and considered the situation rectified.

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