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Business ProfileforSpotix Inc
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
0 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
- Location of This Business
- 2810 Stoner Ct STE 1, North Liberty, IA 52317-9157
- BBB File Opened:
- 7/14/2008
- Years in Business:
- 15
- Business Started:
- 7/1/2008
- Business Incorporated:
- 11/17/2011
- Accredited Since:
- 3/7/2011
- Type of Entity:
- Corporation
- Business Management
- Scott Ramspott, President
- Contact Information
Principal
- Scott Ramspott, President
Customer Contact
- Scott Ramspott, President
- Additional Contact Information
Fax Numbers
- (877) 785-5456Primary Fax
- (877) 785-5456
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/07/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Paul S
03/05/2024
Spotix Inc Response
03/07/2024
As noted during our phone call, we are experiencing an increase in damage for this particular item. It has been our practice to ship these in the original manufacturers packaging. We have checked a number of units in our warehouse and there is no damage to them. We believe this damage is happening in transit due to the internal packing materials and the oversized box they are housed in. It is believed the extra space in the box paired with the weight of the motor is causing the smaller plastic components to fracture.
We have reported this to the manufacturer for improvements as well as communicated with our warehouse team to open the boxes and add additional materials in the interim.
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