Business ProfileforGreatAmerica Financial Services

Our company signed an agreement to lease two copiers with DEX Imaging. Unknown to us they sold the lease to ************* Financial Services. The lease does not have the signature of DEX Imaging and we never received a copy of the lease. We were sent a copy via email once we requested a copy earlier this year. The copy of the lease that was sent to us is not fully executed. We sent ************* a notice of non-renewal on 08/25/2023. They didn't notify us of any charges until 11/27/2023. At which time, they sent us an amount that we owe if we want to keep the equipment and another if we return the equipment. They will not provide us with the return address until we pay them what they demand we pay them. Therefore, we are not able to even calculate if returning the equipment is the right thing for us to do financially. Additionally, I requested accounting records of our account from inception to current and a breakdown on how they came to the amount due to return the equipment (and purchase it) and they said they referred it to their legal team. They refuse to give us a breakdown. To make matters worse I see in the agreement that if we do not return the equipment by 12/27/23 that the term renews. We believe they are purposely lengthening out the contract to get it to renew which is also the reason why they didn't send us this information sooner. They have numerous complaints for unfair business practices. Their unwillingness to provide our company with the return address, until their arbitrary balance is paid off, is a clear indication that they feel they may not be able to collect their balance if additional steps are taken to dispute the amount. Our dispute should not allow the agreement to renew in perpetuity.