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Find a Location

Citizens Community Credit Union has 8 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Citizens Community Credit Union

      2012 1st Ave S Fort Dodge, IA 50501

    • Citizens Community Credit Union

      609 Flindt Dr Storm Lake, IA 50588-2204

    • Citizens Community Credit Union

      1805 18th St Spirit Lake, IA 51360-1092

    • Citizens Community Credit Union

      2 N 2nd St Estherville, IA 51334

    • Citizens Community Credit Union

      115 S 29th St Fort Dodge, IA 50501-2906

    Business ProfileforCitizens Community Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Citizens Community Credit Union has 8 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Citizens Community Credit Union

        2012 1st Ave S Fort Dodge, IA 50501

      • Citizens Community Credit Union

        609 Flindt Dr Storm Lake, IA 50588-2204

      • Citizens Community Credit Union

        1805 18th St Spirit Lake, IA 51360-1092

      • Citizens Community Credit Union

        2 N 2nd St Estherville, IA 51334

      • Citizens Community Credit Union

        115 S 29th St Fort Dodge, IA 50501-2906

      Location of This Business
      2012 1st Ave S, Fort Dodge, IA 50501
      BBB File Opened:
      7/15/2005
      Years in Business:
      84
      Business Started:
      4/1/1940
      Type of Entity:
      Corporation
      Alternate Business Name
      • Citizens Community CU
      Business Management
      • Dan Scott, Vice President
      Contact Information

      Principal

      • Dan Scott, Vice President

      Customer Contact

      • Dan Scott, Vice President
      Additional Contact Information

      Fax Numbers

      • (515) 955-8241
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      January 3rd I put $530 in my checking account bringing my balance up to $224. January 4th mediacom billed my account $221 which should have left me with a little over $3. Instead I have an overdraft fee from paying medciom when I had enough money in my account. This is not the first problem I've had with them over this. I told them next time I would go to better business bureau and find a new bank. They take money out for $5 randomly for atm charges when I have NEVER used an ATM that's not free. This company definitely needs looked at I'll be calling when they open request they fix the issue then I will closing my account with them. Had a teller call me hours after I left before telling me she gave me to much money and she overdrafted my account to fix it. Yea she never gave me extra money she was covering her drawer and used me for it I was ******. Called the bank manager. I don't know if she got fired but I definitely don't see her anymore.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Katie R

      1 star

      08/02/2023

      The place is a joke, trying to steal my car back and won’t allow me to make a payment on my car won’t return phone calls. The whole company will not cooperate so let me pay for my car offered to pay it back and paid off in full no one will even call me back because they would rather repo it and sell it so they make more money. It’s all the word buys money and making money themselves and they don’t care what they do to others considering I have a disabled child that needs to be able to make it to doctors appointments and they have no compassion heart or understanding after I lost my job and knowing that that this is going reason I got my car was for my son and now they’re just trying to take it away from me and won’t call me back horrible place to bank with horrible place to get a loan through horrible horrible. Somebody needs to put a stop to this company now they’re just out to get me. I paid them $1500.11 days ago I haven’t had a car payment due and it’s not due till 6 August 4 days and they’re trying to repo my car today.

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