This Business Is Not BBB Accredited

Toyota Financial Services

Toyota Financial Services

(319) 378-2800

Toyota Financial Services

24 years in business
5005 N River Blvd NE
Cedar Rapids, IA 52411-6634
Additional Phone Numbers
  • (800) 332-0712
  • (800) 874-8822
  • (310) 468-4227
  • (319) 395-5444
  • (800) 624-2087
  • (310) 468-6119
  • (310) 468-1310
  • (319) 221-3168
  • (563) 263-8028
  • (319) 351-1842
  • (319) 351-1501
  • (800) 228-8559
BBB File Opened: 02/05/1993
Business Started: 02/05/1993
Contact Information
  • Principal: David Whitham, Consumer Representative
  • Adrian Chatman, Executive Director
  • Bob Davis, Owner
  • Jim Dreusicke
  • Mark Dreusicke
  • Collette Floyd, Senior Legal Assistant
  • Tony Griffin, Assistant Manager
  • Customer Service: Pepper Johnson, Executive Director

Business Category
  • Consumer Finance Companies
Products & Services
Complaints pertaining exclusively to extended warranty claims are handled by the Cedar Rapids location. All other complaints regarding Toyota Financial Services are to be handled by BBB of Los Angeles. To file a complaint, please visit their website at www.la.bbb.org.
Alternate Business Names
  • Continuous Customer Care
  • Lexus Financial
  • Toyota Motor Insurance Service
  • Toyota Extra Care
  • Toyota Motor

NR

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business is in the process of responding to 1 previously closed complaints that have been reopened.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Toyota Financial Services

This Business Is Not BBB Accredited

Toyota Financial Services

Customer Review Rating:

94%