Business ProfileforCharles Gabus Ford Inc

On March 18th, 2022, my dad and I went to look for a used car at the Charles Gabus Ford dealership in **********, ****. After looking around the lot we found a car that we liked, a 2014 Dodge Charger.We spoke with the salesman, *********************, asking many questions about the condition of the vehicle that had ******* miles.The following day, 3/19, we closed the deal with a big smile and a handshake, knowing that were buying a car from a reputable place.We signed the as-is and opted out on the warranty since as the car was presented, that made sense to us.In the first week, we started noticing a slight kick every time the car shifted gears at around 30 mph. It was there from the first moment, but it was barely noticeable to us.We set an appointment (May 3) to check the vehicles automatic transmission at a Dodge Dealership.There they found out that the torque converter was failing and that the oil at the bottom, underneath newly replaced oil, was burnt.Back at the salesmans office, on 3/18, he explicitly said that the transmission oil was checked and found to be in great condition. That this car was entirely checked and is very good, using this repeatedly as a leverage for price negotiation.On May 5th, we came into the building to find that our salesman no longer works there. We met with ************************* the sales manager and let him know of the issue.He told us we should've bought the warranty, i.e. for us to present a pre-existing condition as new!We've been in touch with them in the past months over emails but they just waved us off, saying they never tested the transmission and weren't aware of the issue.In conclusion:The deal we shook hands on was that if there were any known issues wed have been informed about them.The car was told to be professionally inspected and not known to be in bad condition.Our choice was based on good faith in what they told us.Since what they said wasnt true, our negotiation and decision process was based on a lie.