Business ProfileforConnett Services

I got hooked up with Connett Services through my home warranty company. They have done a great job for both me and my mom in the past. I was so impressed with the way the techs acted and the work they did that I asked about a purchasing two 3 year maintenance plans that were on sale according to their website. The tech didn't pressure me or even mention the maintenance contract. I brought it up to him. They have been doing the twice a year maintenance on two properties for me. Today while doing the maintenance inspection the tech *** showed me the capacitor from one of my ** units and explained what it was and why it needed to be replaced. He told me it would be over $200 to replace the part. We discussed how to get the home warranty company to let them replace it if I paid the $85 service charge since Connett Services is one of their contractors. *** waited while I was talking with the home warranty company and trying to get them to let him fix it while he was here instead of sending another company out to diagnose the problem and replace the part. It ended up that the home warranty company assigned another one of their contractors to replace the part instead of Connett Services. The temperature for the week was going to be 100 degrees and over so I needed the part replaced fast. It was so nice of *** to hang out and even try talking to the home warranty company trying to get them to just let him replace the part while he was here. He was here at least ***** minutes after checking all the **** units waiting to see if he could get authorization to replace the part. I appreciate the fact that he cared enough to not rush off to his next job and he explained why he did not think the capacitor should just be put back in the ** unit until the company assigned by the home warranty company could get out here. I did put out new air filters that I noticed he didn't put one in the furnace. I have been happy with the service I have gotten from Connett Services.

Thanks