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Find a Location

CW Suter Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • CW Suter Services

      1800 11th St Sioux City, IA 51101-2030

      BBB Accredited Business
    • CW Suter Services

      101 E 5th St Spencer, IA 51301-5012

      BBB Accredited Business

    Business ProfileforCW Suter Services

    Commercial Air Conditioning Contractors
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    CW Suter Services was established in 1926. We provide Siouxland and surrounding areas with residential, commercial, and industrial HVAC along with commercial plumbing. With products and services dealing with heating and cooling, assistance with indoor air quality and maintenance of these systems and products, we're here to provide the best service possible. 

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 4/1/2024

    Years in Business: 98

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    *24/7 Emergency Service*
    Residential & commercial services, including:
    -Heating & Cooling (HVAC)
    -Air Quality Systems
    -Building Automation Systems
    -Temp Control
    -Refrigeration
    -Building Information Modeling (Drafting)
    -Sheet Metal Fabrication

    Business Details

    This is a multi-location business.

    Find a Location

    CW Suter Services has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • CW Suter Services

        1800 11th St Sioux City, IA 51101-2030

        BBB Accredited Business
      • CW Suter Services

        101 E 5th St Spencer, IA 51301-5012

        BBB Accredited Business
      Location of This Business
      1800 11th St, Sioux City, IA 51101-2030
      BBB File Opened:
      9/14/1989
      Years in Business:
      98
      Business Started:
      1/1/1926
      Business Started Locally:
      1/1/1926
      Business Incorporated:
      4/24/1995
      Accredited Since:
      4/1/2024
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Hanson's Plumbing and Heating Inc
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 4:00 PM
      Sa:
      By Appt. Only
      Su:
      By Appt. Only
      Business Management
      • Lexie Moore, Marketing Specialist
      • John C Baker, President/CEO
      • Wendy McLarty, Office Manager
      Contact Information

      Principal

      • John C Baker, President/CEO
      • Wendy McLarty, Office Manager

      Customer Contact

      • Lexie Moore, Marketing Specialist
      • Wendy McLarty, Office Manager
      Additional Contact Information

      Fax Numbers

      • (712) 252-2410
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kelley V

      1 star

      03/25/2024

      Last year our HVAC guy sold his business to Suter. They came 9/13/23 and did our fall service. The tech even wrote on the receipt ...'going to do cooling in 2024 spring.' Fast forward to March 2024 and we call for service because our furnace is acting up. Sure, they say, Wednesday (3/27/24) is our first opening. Okay, we're having a cold snap and by Saturday the furnace is completely nonfunctional so we use our fireplace and some heaters. On Monday we called Suter to tell them the furnace had completely quit. They told us that they no longer service our area. WHAT? Since last Thursday you mean? So here we are with no heat and no service. And the company didn't bother to let us know either. I wouldn't call this great customer service.

      CW Suter Services Response

      04/03/2024

      Hi ******, we are very sorry about the miscommunication on our service area. We hope you are able to find a local company in your area that will help fix your issue at this time and restore your heat quickly.

      Local BBB

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