This Business Is Not BBB Accredited

The College Network, Inc.

The College Network, Inc.

The College Network, Inc.

21 years in business
Headquarters
3815 River Crossing Parkway #260
Indianapolis, IN 46240-7746
Additional Phone Numbers
  • (800) 395-3276
  • (800) 634-1443
  • (317) 334-7337
  • (800) 634-1443
  • (800) 772-8377
BBB File Opened: 05/22/2008
Business Started: 11/22/1995
Business Incorporated: 11/22/1995 in IN
Type of Entity
Corporation
Business Management
  • Mr. Gary Eyler, Owner
  • Mr. Bernie Schrader, Director of Customer Relations
Business Category
  • Publishers - Book
  • Online Publications

Alternate Business Names
  • T C N

F

Government Action

49D121506PL020192
On June 18, 2015, The Indiana Attorney General's Office filed a complaint for injunction against The College Network, Inc., for violations of the Credit Services Act, Credit Services Organizations Act , Deceptive Consumer Sales Act and Unfair and/or Abusive Practices In Violation of the Deceptive Consumer Sales Act. Specifically, the complaint alleges misrepresentations pertaining to claims that they are a "degree Partner" school... Read More

Pattern of Complaint

BBB file indicate that this business has a pattern of complaint concerning consumers alleging that it took weeks and even months longer to get their exam fee back from company than what they were told. On August 8, 2014 company responded with "We have experienced some administrative issues around the tracking, approval, and reimbursement of exam fees.  While dealing with these issues we have put in place an escalation process to manually submit e... Read More

Alert

BBB file indicate that this business has a pattern of complaint concerning consumers alleging that it took weeks and even months longer to get their exam fee back from company than what they were told. On August 8, 2014 company responded with "We have experienced some administrative issues around the tracking, approval, and reimbursement of exam fees.  While dealing with these issues we have put in place an escalation process to manually submit e Read More

Overview

The College Network (TCN) is an independent education publisher and research company and is not a part of Excelsior College nor any other university or college.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for The College Network, Inc. include:

  • 533 complaint(s) filed against business
  • Failure to respond to 229 complaint(s) filed against business
  • 63 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

The College Network, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

The College Network, Inc.

Customer Review Rating:

96%