This Business Is Not BBB Accredited

Master Movers, LLC

Master Movers, LLC

(866) 716-5529

Master Movers, LLC

14 years in business
2130 Winter Avenue
Indianapolis, IN 46218-3557
Fax Numbers
  • (317) 359-6683
Additional Phone Numbers
  • (317) 872-6683
Additional Email Addresses
  • info@1mastermovers.com
BBB File Opened: 05/19/2008
Business Started: 02/18/2003
Business Incorporated: 02/18/2003 in IN
Type of Entity
Limited Liability Company
Business Management
  • Mr. Benjamin Moshe, President
  • Ms. Tiffany Brown, Customer Service Claims
Business Category
  • Moving & Storage Company
  • NAICS: General Freight Trucking, Local
  • Movers
  • Moving Services - Labor & Materials
  • Moving Supplies
  • Storage Units - Household & Commercial

Products & Services
Moving & Storage, Packing Supplies if needed.
Methods of Payment
  • Cash
    Postal Money Order (available at Post Office only)
    On the day of the move, we will accept VISA or MasterCard, with an additional 4% handling fee.

F

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints. Specifically, consumers allege the company is charging fees in addition to the original estimate, without notifying the consumer of any changes. Also, consumer's allege the company failed to show up at their scheduled time. BBB serving Central Indiana, requested the voluntary cooperation in eliminating the pattern of customer complaints via certified letter on September 11, 2015.

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Master Movers, LLC include:

  • 57 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business
  • 5 complaint(s) filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Failure to comply with arbitrated decision or mediated settlement

Business Profile

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Master Movers, LLC

THIS BUSINESS IS NOT BBB ACCREDITED

Master Movers, LLC

Customer Review Rating:

61%
36%